Urban Legends Tattoo and Piercing LLC

Negative experience: ❌*PLEASE BE ADVISED*❌ DO NOT GET YOUR TATTOO WORK DONE HERE!!! I paid $220.00 for this tattoo. This was a birthday gift for my 19 year old daughter and OUR FIRST TATTOO EXPERIENCE!!! It has been weeks and the owner Savanna will NOT issue me a refund or REDO!!! This place has five stars reviews because they give you a free aftercare kit for a five star rating, NOT BECAUSE OF QUALITY WORK. Don’t be fooled. As you can see it was badly done even with a redo session. SAVANNA, the owner had us waiting weeks for another redo and wanted to charge me another $50.00. Savanna has since STOPPED all communication. TERRIBLE SERVICE! Please do yourself OR your loved ones a favor and TAKE THEM SOMEWHERE ELSE! ZERO STARS IN QUALITY, CUSTOMER SERVICE, ZERO STARS FOR SAVANNA URBAN LEGENDS TATTOO AND PIERCING CLOWN SHOP IS A JOKE!!!

Negative experience: I took my daughter here to get her nose pierced on Sunday and on Monday morning the piercing was still bleeding and they used such low quality and SMALL jewelery that it just completely fell out. I tried calling them repeatedly for help but no one would answer the phone, Instagram, or Facebook. I went by the shop and there was no one there. I ended up taking my daughter somewhere else and they told me it was low quality small jewlery, terrible placement and we should just leave it out to heal. I went back by later in the evening to request a refund and there was a tattoo artist there, but they said they couldn't help me and took my info for the owner to call me. The owner never called, never responded to any of my messages and just completely ghosted us. What a TERRIBLE TERRIBLE experience for my daughter's first piercing. We needed help with a piercing that they did and they were just gone. As of today on Facebook they are listing all of their equipment for sale because they are closing permanently. Do better.

Negative experience: I have gotten a tattoo here this year the artist switched locations and now I know why. It was not convenient to have to have my tattoo finished in a second location out of the way but maybe if you guys treated your employees with some damn respect you wouldn’t have a revolving door of artists and piercers coming in and out. Trash place with trash employers 0/10

Fantastic experience: Went in today and they were really welcoming and professional. Got my piece done by picho and I’m really satisfied. For sure coming back!

Fantastic experience: I had to reschedule, and, still got an appointment. The tattoo came out much better than I expected, and, I’m defiantly coming back. I actually booked another appointment for 2 weeks from the day I got my yin yang. Chill environment and amazing people!

Negative experience: Dirty, super filthy. I walked in, and just standing, waiting for one of the rude artists to stop talking about their drama, I saw food, crumbs, dirt, grime, grease and blood. I walked right out. I have full sleeves, chest and partial legs done. This is not my first time in a shop. My God is was horrible and unsanitary. Save yourself from infection and go somewhere else. *Add on* Since it won't let me reply. I have absolutely been in. I refuse to be tattooed by ANY drunk artist in a dirty place. I believe the name of the artist was Picho. The owners seem to want to pretend there's fake reviews instead of correcting the problem. That is a HUGE red flag. Good job losing potentially new clients. Great job being in denial. Also added picture of their "sanitary set up station." I got to snap that quick picture before I got stuck in their bathroom because the door is BROKEN. Smh..

Negative experience: DO NOT GO HERE, I REPEAT DO NOT GO HERE. For one their studio is absolutely Filthy, where peircers are made to work on 'lunch' tables that are smeared with disgusting gunk and aren't even offered suitable chairing in order to sit comfortably whilst peircing, let alone the fact that they use really cheap nasty jewelry in your ears that shouldn't even be allowed. They are absolutely rude to their staff and customers and the only reason you even get good reviews is because you bribe people with free aftercare which is absolutely disgusting. You aren't going to get me or any of my friends as a customer that's for sure.

Fantastic experience: What a great experience! This is my 2nd tattoo & Arial did a great job! Love my bat tat! Will be coming back for more ink!

Fantastic experience: Super clean tattoos we came in for the flash sale. Kiara was the artist she did an amazing job and receptionist savanah was super helpful and nice . Highly recommend

Fantastic experience: Came in for a flash tattoo and the environment and artist were amazing! Will be coming back for another next time I am in town.

Fantastic experience: Got a tattoo by Irina, it was a great experience, very sweet and professional, i was comfortable the whole process. The shop is lively and a fun environment, everyone is friendly here! I recommend it 10/10

Fantastic experience: Absolutely AMAZING, staff was great and we love Rik, he was a rockstar! 2 tattos mine a Birthday tattoo and a 1st time for my Dad! We will be back for sure!

Fantastic experience: My experience at Urban Legends was amazing. I was a little nervous at first going to a new shop and a new tattoo but my guy Pincho(the tattoo artist) turned my idea into life and I love it. With that being said I highly recommend this tattoo shop. 5 Stars

Fantastic experience: love LOVE love it. got work done by antonio and he’s amazing! he did it in very good time with clean lines. it’s a good comfortable environment and the staff is very welcoming. i’ve been to 4 different artists for different tattoos and this is by far my favorite experience.

Fantastic experience: my artist solo was amazing and so easy going! i came with my siblings and got the best siblings tattoo ever. he gave us recommendations on how to better our tattoo inspiration and we ended up loving it so much!!!

Fantastic experience: Solo was such a great artist! I came here with my 2 siblings and we got matching tattoos and they look amazing! He made recommendations that he thought would make the tattoo look better and I really appreciated that. Overall amazing experience. The shop was clean and the lady who works at the front desk was so nice.

Fantastic experience: This is my second time coming here, and they did not disappoint either time! Keyani did my tattoo today, and did amazing! The artists are so nice, the shop is very clean, and the work is great! Thank you so much!!

Fantastic experience: I’m so happy I choose urban legends for my ghost tattoo would definitely recommend keyani did an amazing line work I’m already thinking of my next tattoo!!!

Fantastic experience: Really satisfied with the work Keyani did ! Really affordable. Definitely will be coming back for more tattoos to Urban Legend Tattoos.

Fantastic experience: The experience was amazing! Keyani is a good artist and took her time with her work. Overall, good environment and clean.

Fantastic experience: I got the pleasure of working with the famous shadow himself! He makes you feel like you’re family and at home . Shadow did absolutely amazing! Thank you again for this incredibly detailed beautiful piece! I love it!

Fantastic experience: shout out to Allan I had a great first experience I really recommend you guys come and try out

Fantastic experience: Shadow was awesome, made getting my first piercing easy and all the jokes definitely helped keep me more relaxed than I would have been. Thank you so much!

Fantastic experience: My artist was shadow he did a great job and has really good pricing i plan on coming back next month for another one definitely ask for him on you next tat

Fantastic experience: Keyani helped me and she gave me one of my favorite tattoos I have right now definitely worth coming! Everything came out perfect couldn’t be more grateful!

Fantastic experience: I had a great first experience I really recommend you guys come and try out I got my tattoo done by picho

Fantastic experience: Best tattoo shop ive been to hands down shout out to my artist picho very professional and had no problem taking time to brainstorm some ideas for my tattoo definitely staying here for future work

Fantastic experience: Great work and was done quick. Shadow makes sure you’re comfortable before starting and makes his shop a home. I’m DEFINITELY coming back again for more tattoos.

Fantastic experience: Had a great experience. Everyone is professional and friendly. Keyani was amazing definitely 10/10 recommend! :) She made me feel so comfortable and welcome especially with it being my first time <3

Fantastic experience: Had a great experience with my tattoo with Keyani !! Super professional and fast. Loved my results. Will be coming back for more soon!

Fantastic experience: My future wife and I, had our names, fine line tattooed on each other’s ring fingers. We were very pleased with the amazing and precise design, and amazing attention to detail that we received from Keyani. She did an outstanding job and we will be back for additional work in the future.

Fantastic experience: Amazing tattoo from start to finish . Worked on touch ups and really gave me a clean thought out design. Keyani is very patient and puts a lot of thought into helping

Fantastic experience: Keyani is so nice and welcoming , made me feel comfortable with getting my first ever tattoo. Definitely 10 stars for me !!

Fantastic experience: My artist today was !!Picho Miranda!!! professional from beginning to end work ethic Amazing he provided me with details about my tattoo for the future not only that, but he captured my idea to the tee beyond my imagination. It’s perfect for me I was scared because it’s a big piece but let me tell you pain wise, I would say 2 this artist has really good hands. I will definitely be coming back .

Fantastic experience: Such an amazing tattoo experience! Irina did such an outstanding job made sure I was okay through out process and helped with after care. She does very clean work and it is out of this world 10/10 definitely book with her my all time favorite!!

Fantastic experience: Got walk-in tattoos with Shadow. It was my son’s first tattoo and Shadow was great! Took time to understand what we wanted and made sure we were comfortable. We’ll definitely be back!

Fantastic experience: Keyani did such an amazing job my first tattoo made me feel so comfortable definitely coming back for more ! (:

Fantastic experience: picho was super cool, made us feel super comfortable. My tattoo was exactly what I wanted!

Fantastic experience: Keyani did an amazing job with our matching tattoos. Will be definitely be coming down and getting more tattoos from her in the future! She will not disappoint you.

Fantastic experience: Highly recommend!! Was just looking for an open tattoo shop and came here and it was perfect. Jeremy was super cool and did an amazing job! This will probably be my new spot.

Fantastic experience: Came here today for a fine line/out line tattoo of my frenchie’s ears. My artist was Keyani and she did an amazing job! Her customer services was top notch and she walked me through the entire process. She was very calming and also fun during the session. Thank you!

Fantastic experience: I got my tattoo done by keyani in March . She was so understanding as to what I wanted and how I wanted it. She keeps her space super clean and comfortable. She answered all my questions and is also really patient . I loved the piece she did on me 10/10 :)

Fantastic experience: Very clean nd nice environment to be in . Shadow tattooed me and did an amazing job . Made my old tattoo look so much better . Definitely will be back

Fantastic experience: This was my first time getting a tattoo and the entire process was seamless. Irina did an amazing job and made me feel very comfortable!

Fantastic experience: I just happened to find Urban Legends on Instagram and I am so happy I did! I worked with Irina and she was so kind and helpful throughout the process. She worked so quickly and made sure everything was to my liking. The shop is nice, clean and welcoming. If you're in Phoenix, you definitely have to check them out! I'll definitely stop by again.

Fantastic experience: Jeremy was amazing! My tattoo came out great! Very friendly and clean. Definitely would recommend.

Fantastic experience: Brandi was absolutely awesome and got me in within a couple days. I got a Xenomorph tattoo and let me tell you she killed it!!! Absolutely recommend her for any horror fans looking for horror tattoos!

Fantastic experience: The service was great. My second tattoo and I love the way it turned out. Keyani did a great job! Love my new tat!

Fantastic experience: My friend and I got matching tattoos from Keyani and they both turned out super super cute. Love them and Keyani was dope. Awesome artists here, definitely check it out

Fantastic experience: I had my first tattoo done by Keyani and she did a phenomenal job! Will absolutely be returning for all future tats!!

Fantastic experience: 10/10 highly recommend this shop. Picho earned my full trust tonightamazing work

Fantastic experience: Keyani did an AMAZING job and her customer service is outstanding! i will most definitely be returning to get more done by her. Thank you Keyani <3

Fantastic experience: Absolutely wonderful experience from start to finish. Communication with Irina was easy and fast. The shop itself was clean and organized. All around positive experience. Looking forward to coming back!

Fantastic experience: Bass took his time with my tattoo showing he cared as much as I did. He was taking his time and made it look amazing knowing that this piece was very precious to me. I will be coming again and soon

Fantastic experience: Great service!! Friendly atmosphere. Brandy had such a gentle hand I LOVE my crown!! I'll definitely be back for more.

Fantastic experience: Tattoo done by artist Keyani! She did a beautiful job and the process went by smoothly and she didn’t rush at all, great experience

Fantastic experience: Gavino and did a excellent job on my peace and shop super clean and the other shop members mega friendly. They made me feel like home. I can’t wait to return back and recommend to all of my family and friends to this shop… My friend also got a peace done by Picho amazing job as well great artist just like Gavino.

Fantastic experience: I went to get a tattoo with Irina and she did an amazing job getting my tattoo done I would definitely recommend Irina if you're trying to get a tattoo also the place is really clean.

Fantastic experience: This is the best tattoo experience I've ever had. Brandy was the sweetest and most wonderful artist I've ever had. I'll be going to this shop till the end of time. 25 stars!!!!!

Fantastic experience: Jeremy did mine and my husband’s tattoos tonight! Did such an amazing job!! We’re down here for a pharmacy conference, looked up a tattoo shop and landed big, we won the lottery with him! Totally recommend him, very professional, and makes sure it’s what you want before you take the plunge for the first time (like my husband)!

Fantastic experience: Brandi was great and worked with me to do a last minute tattoo! I love it! :) Update: If you want to waste two days in a row, driving 40 minutes one way to your appointment just to be ghosted twice by your artist, then Picho is your guy. How you can confirm an appointment a month in advance, show up late and “double booked” then reschedule for the next morning just to no call, no show again is bizarre. I wouldn’t trust someone that spaced out with a tattoo gun near me. But everyone else was great!

Negative experience: Booked an appointment with Picho a month in advance. Showed up for appointment, waited around for an hour for him to show up. Shop scheduler called and apologized for the wait and to tell me he was double booked. Not a huge deal. I was offered other artists with a discount. The only artist available was not comfortable with the type of tattoo I was there for. Again, not a huge deal, it was the best option for the predicament. Picho finally showed up. Apologized and offered an appointment the next day, again with a discount. Showed up the next day for the alternate appointment and Picho was a no call, no show. Waited around for half an hour before just leaving. Other artist there were great/friendly and did everything possible to help. Would recommend the other artist. Just not Picho.

Fantastic experience: Irina or @pacman_tattooink on Instagram did two of my tattoos and she was very efficient and provided me with the information I needed. She was very light handed and nice. Her tattoos are amazing make sure to check her out on Instagram!

Fantastic experience: Great experience! Brandi was wonderful! Thank you so much!

Negative experience: I literally rated this place with 1 star because it would not let me rate it at 0 .Be careful going to this place for piercings. 6 days ago I went in and got my septum done. From the begging something seems wrong with it. It became infected which I know can happen with piercings but then I started to realize the piercing wasn’t even lined up correctly. I went somewhere else to get it checked out to see if maybe it was just me. Nope . They said it was pierced completely wrong and that it’s going to Continue to get worse with infection and swelling and pain due to the placement the piercer did it in. I am very upset this is a piercing I have always wanted and now I’m too scared to ever have it done again

Fantastic experience: Went to Urban Legends to get my tattoo with Irina. It was a phenomenal experience. Super professional and incredibly talented! Will be coming back for my next one!!

Fantastic experience: This shop is amazing!! The artist Irina did my piece on my thigh and it came out amazing!!! I’m obsessed and definitely will be coming back to get more! The shop itself everyone is super nice and it’s very clean and organized!

Fantastic experience: Extremely happy with the tattoos my mom, myself and daughter received. Brandi was our tattoo artist and did exactly what we wanted. Spoke with Savannah on the phone as well while making our appointment and she was very helpful. I strongly recommend Urban Legends!!!

Fantastic experience: Did really fine lines, and gave me exactly what I wanted. Worked with me and my ideas while still working with his own art style. I would definitely recommend! 10/10

Fantastic experience: i had some fine line tattoos done by Keyani and i’m in love with them she did such nice work and it was all sanitary showed me each time she put in a new needle and had a clean work station i’m super happy with all my lil tats

Fantastic experience: Walked in with a couple tattoo ideas that I wanted to get done, Brandi helped me with my ideas and was able to do an amazing free hand on my ear as well as some lettering/words. It's an inviting atmosphere and great people. Would definitely recommend!

Fantastic experience: Got there and talked to Brandi about what I wanted. Very nice and helpful. I decided to only do the outline because she made a good point that I may want to fill it in with something. So I stopped to think it over. I am coming back and would recommend them to anyone Edit: Came back and spoke to Jeremy. He finished up the tattoo and added everything else on my hand. The service was absolutely 10/10

Fantastic experience: Great experience with Brandi. She is an amazing artist. Made sure to walk me through steps with this being my first tattoo. Great first experience thanks to this shop!

Fantastic experience: I was so pleased at the response time when I messaged Urban LegendsTattoo and Piercing in Glendale AZ, on a Friday evening. I asked for an appt for 3 of us on the following day (Saturday) as soon as the shop opened Saturday morning, I got a new espouse from Savannah that they could accommodate us at 2:00 in the afternoon. That’s GREAT customer service! Came in at 2:00 with my sisters and Brandi took great care of us! We made a few last minute changes and Brandi has the best smile and personality. I’ll definitely come back to see Brandi when we’re back in AZ! Thank you Brandi !!!!

Fantastic experience: Brandi was awesome. Came in with 2 of my sisters. Brandi was able to please us all. Brandi was professional and put us at ease. Would definitely recommend Brandi…next time in am in Glendale I will be back for another tattoo.

Fantastic experience: Went with Allan Gavino @gavinotattoos on instagram and he did an amazing job with my arm tattoo in a 10 hour session. 100 % recommended go see his work.

Fantastic experience: Irina was such a welcoming artist, got my first tattoo from her. definitely will be back for my second one. loved my experience!

Fantastic experience: Allan did the tattoo I wanted perfectly. Was very good at customer service and making me feel comfortable as were the other artist. Couldn’t ask for a better placement or the way the tattoo was done. Will be coming here again for future projects. Would recommend to anyone wanting any work done.

Fantastic experience: Had a great experience walk-in experience with Brandi! She was quick and the tattoos came out great - will be back for more!

Fantastic experience: Allan Gavino IG @gavinotattoos did an amazing job tonight on my tattoo. He takes his time and is very precise. Book him for your next tattoo. Would definitely recommend!! 10/10

Fantastic experience: Today was my first time ever getting a tattoo and I was very nervous. Irina was my tattoo artist and she made me feel so comfortable and did an amazing job!!. Loved my experience and my tattoo☺️

Fantastic experience: I loved Irina! She did a butterfly tattoo on my arm and I love it!! I also got a bee done awhile ago by her and I still love it!

Fantastic experience: Amazing job! The artist was extremely friendly and very patient with us. The work was done fast and the tattoo turned out perfect.

Fantastic experience: I cannot begin to tell you how happy and satisfied I am with my tattoo. I searched for a tattoo artist for about two years because I couldn't connect with other tattoo artists. I looked at their work and their energy, but they weren't the right fit for me. I was searching for someone who could do a Phoenix, and integrate other symbols as well, so I came across Urban Legends on Instagram. When I looked at Irina's work, I was just fascinated. After reaching out, she felt warm and welcoming. I immediately sent her all these different symbols I wanted to incorporate into my spine. I was just amazed at how she brought to life all the different ideas I had into beautiful art for my tattoo. Her studio was very clean, pleasant, professional, and welcoming. I am from Southern California, so I drove six hours to see her, and it was well worth it. I will be returning to her for a second tattoo, and I highly recommend her, she puts her heart into her work. Thank you Irina for your great talent.

Fantastic experience: Jeremy took excellent care of me and made me feel welcomed and valued! Definitely in love with my new tattoo. Clean shop, welcoming and caring artists. Will be back!

Fantastic experience: I had an exceptional experience here honestly I had some idea of what I wanted but absolutely no drawing ability. What Irina was able to do to make it come to life was amazing and the way she executed it was even better. She was so personable during the experience making me feel comfortable I would recommend this place to anyone in the area looking to get a tattoo or piercing.

Fantastic experience: Came in the shop and they were more then welcome to take a walk in. The service was very friendly and the Jeremy tattooed a sparrow on my arm and it came out even better i expected, top notch shop

Fantastic experience: Irina did such amazing work with my tattoo coverup. The design was so cohesive to help me cover the old tattoo I wanted to hide. She was super easy to work with and helped me deal with the pain since I have such a low pain tolerance.

Fantastic experience: Just finished getting a tattoo here. I felt comfortable and they made the process fast and easy! 10/10 definitely coming back !

Fantastic experience: Service was great! Brandi did my tattoo and it came out wonderful. Very helpful and patient through my indecisiveness :)

Fantastic experience: Looking for a badass place to get a tattoo? Hit up Urban Legends Tattoo, Allen Gavino did this badass piece. Great ideas and does exactly what you want. Line work and shading to perfection. Amazing customer service and takes the time on your tattoo.

Fantastic experience: Tattoo artist Allan and work place was very professional, Clean & most important tattoo came out great! I recommend checking this location out you won’t regret it. 5 stars for sure.

Fantastic experience: Irina was amazing and gave one of the best fine line tattoos I’ve ever gotten. Definitely coming back asap!!

Fantastic experience: Picho got down on this tattoo had an idea and he made it 10 times better

Fantastic experience: Just got work done by Picho at Urban Legends tattoo. I definitely recommend him for any tattoo work. He was amazing and understood exactly what I wanted. I will for sure be getting more work done by him in the future!

Fantastic experience: This shop is next door to my work and I’m sad i haven’t gone sooner! The staff was so friendly and the shop was extremely clean! I went on Friday the 13th and didn’t even have to wait that long because all the artists were amazing. I’m excited to come back and get another tattoo here

Fantastic experience: Went for Friday the 13th. They had great service and a wide variety of designs to choose from. The line actually moved really fast and was impressed how quickly I made it to an Artist. The artist Brandy did a great job and I am really happy with the way it turned out. Definitely will be going back!

Fantastic experience: I got 2 Friday the 13th tattoos from here yesterday and left so satisfied! The line work is absolutely amazing and the artists are so nice. The shop is really clean and professional as well; I’d highly recommend Urban Legends Tattoo and Piercing for all your tattoo needs!

Fantastic experience: this shop is great! i’ve been looking for a new go to shop since moving here and i think i’ve found the one! everyone is so nice and everything is clean and professional. they do some great work! highly recommend

Fantastic experience: My friend and I went to their friday the 13th flash event and both left happy! I got some simple fine line work and it was perfect. Super easy going friendly people with a clean and upkept shop. In and our really quick and they have an artist for everyone.