The Electric Umbrella Tattoo Studio

321 Wesley St
V9R 2T5, Nanaimo
+1250-591-5590

Opening hours

  • sunday: 11h-17h
  • monday: 11h-17h
  • tuesday: 11h-17h
  • wednesday: (closed)
  • thursday: 11h-17h
  • friday: 11h-17h
  • saturday: 11h-17h

Our comment from Tattoo Studios about The Electric Umbrella Tattoo Studio:

The Electric Umbrella Tattoo Studio in Canada is widely regarded as one of the best and coolest tattoo studios in the area, offering an immaculate, clean, and welcoming environment. The studio boasts a team of highly talented, friendly, and professional artists, including Katrina, Julie, Sean, Federica, Hailly, Ross, and Cody, each bringing their own unique style and expertise to the table. Clients consistently praise the artists for their exceptional linework, creativity, and ability to customize designs that fit perfectly with the client's anatomy. The atmosphere is described as relaxing, fun, and community-oriented, with great music, laughter, and a supportive vibe that makes both first-timers and seasoned tattoo enthusiasts feel at ease. The booking process is seamless, and the staff is known for their kindness, patience, and attention to detail, ensuring a comfortable and enjoyable experience from consultation to final result.

The Electric Umbrella Tattoo Studio: Reviews

4.7/5 (122 Reviews)
Meticulash by Sunny Published on Google 1 month ago

Fantastic experience: I had an amazing experience today with Katrina , I’ve looked at her IG for quite a while, all of her work looks beautiful and original. I’m glad that I found her, a true artist who appreciates different cultures and has passion for all! I also received a lot of fun facts and information about the tattoo community from her ☺️. I immediately scheduled more appointments with her ! Take advantage of her current rate because she’s going to be popular ✨. At the same time the owner Julie did a phenomenal realism daisy on a client, thats for sure the best flower I’ve seen, just like those beautiful you find on IG and use them as reference photos. I also had a true fine line exceptional tattoo from Federica who used to work here before she moved back to Italy. I believe all other artists are also very talented.

The Electric Umbrella Tattoo Studio

Hey Sunny!
Thank you so much for taking the time to leave us a review, we appreciate it greatly It was a pleasure to have you in the studio, and we look forward to seeing you again!!!

alyssa Published on Google 2 months ago

Fantastic experience: A huge thank you katrina!! you absolutely rock!! i love my tattoos so much and i can’t wait to get more done by you , also i always love our convos ! you’re the best :)

The Electric Umbrella Tattoo Studio

Thank you so much Alyssa!!! You rock! Looking forward to seeing you again

Kyra Couper Published on Google 2 months ago

Fantastic experience: Got tattooed by Katrina a few weeks ago, and immediately scheduled a second appointment because I was so happy with her work. She does a fantastic job designing tattoos according to the placement and client’s anatomy - her art looks like it belongs exactly where she puts it. The shop itself is really clean (and well decorated!), staff are friendly and offer a wide range of art styles. Booking process and communication was made super easy through the website, overall 10/10 tattoo shop experience, can’t wait for the next one !!

The Electric Umbrella Tattoo Studio

Hey Kyra!!
Thank you so very much for taking the time to leave us this wonderful review! We all appreciate it very much, as well as your business in the studio. We look forward to seeing you again

Emma Schill Published on Google 3 months ago

Fantastic experience: A really cool place with awesome artists! Federica has done a few tattoos for me and they've all been incredible. Many of my friends have had tattoos done here from other artists that are equally as beautiful.

The Electric Umbrella Tattoo Studio

Hey Emma!
Thank you so much! We appreciate your kind review, and loved having you in the shop. Hope to see you again soon!

Emma M Published on Google 4 months ago

Fantastic experience: Hailly Martin did my cover up tattoo and it turned out absolutely amazing. Hailly is such a low key and chill artist who wants to make sure you are getting something you love. Hailly was able to give me the perfect size and shape for my orca to cover my previous tattoo and it could not have been better. The vibes at electric umbrella are so relaxing and all the other artists are super friendly. It is all around such a great place, with great people.

The Electric Umbrella Tattoo Studio

Hey Emma! Thank you so much for taking the time to leave us this lovely review! We are so glad you are happy with your tattoo, and your experience in the shop. Hopefully we will see you again in the future :)

Maya Jayne Published on Google 8 months ago

Fantastic experience: I called hoping they had some time available for a quick walk-in and thankfully they did! Katrina helped me out & did my tattoo, she’s wonderful. 100/10

The Electric Umbrella Tattoo Studio

Hey! Thank you so much Maya! It was a pleasure to have you in, and it means a lot that you took the time to leave a review. Hope to see you again!

Gopika Raj Published on Google 9 months ago

Fantastic experience: My partner and I were truly impressed with Katrina’s art and talent. We started with our very first tattoo and, within a month, I went back for two more—all because of how comfortable and painless the experience was! Kat deserves every bit of appreciation for her honesty and professionalism, guiding us from the initial consultation to the final results. She is knowledgeable and straightforward, offering advice on how and where our script tattoo ideas will last longer and look their best. Our healed tattoos look incredible, and I couldn’t be more satisfied with both Kat’s work and the studio overall!

Brie Wilson Published on Google 9 months ago

Fantastic experience: This studio is amazing! I had Katrina and she took really good care of me. She resized the piece and had drew some parts to fit my existing tattoo. Everyone was kind, the environment was clean, and the work was very professional.

The Electric Umbrella Tattoo Studio

Thank you so much Brie! It was a pleasure to have you in, and it means a lot that you took the time to leave a review!

Professor Mendl Published on Google 11 months ago

Fantastic experience: Kat did an amazing job on my tattoo! The shop is a fun welcoming and a very clean place. I highly recommend Kat, her work is gorgeous and she is so friendly and professional ❤️

The Electric Umbrella Tattoo Studio

Thank you so much!! We loved having you in the shop! Thank you so much for taking the time to write us a review, it is greatly appreciated

W H Published on Google 11 months ago

Fantastic experience: My best buddy and i walked in today as we passed through from Vancouver to Cortes Island. We walked in and asked for a walk in for two matching tattoos. The energy in this place was INSTANTLY friendly and welcoming. Ive never felt this comfortable and invited into a shop where the artists all engaged with one another and customers without pretense or attitude. Absolutely a recommendation if you want ink in Nanaimo Croissants ARE a food group

The Electric Umbrella Tattoo Studio

Hello!!
So happy that you come by the shop! Thank you so much for taking the time to leave us a review, we appreciate it greatly! We hope you had a great time on your trip, and hopefully we will see you again in the future :)

sophie kunkel Published on Google 11 months ago

Fantastic experience: Such a sick shop!! If you're looking for some one of a kind art from some amazing artists - this is the place to go!! Seriously so happy with my tattoos from Hailly - she specializes in folk ornamental and creates amazing works of art!

D Adair Published on Google 11 months ago

Fantastic experience: Ross is the BEST! I waited forever to get my dream tatoo- fine line floral, definately large for a first. Ross knocked it out of the park. Great bedside manner, gentle, and artisticly...so insanely good!!! I get compliments from strangers all the time, people saying they didn't know a tattoo could be so classy. He did my daughter's first as well- even larger and it is GORGEOUS!!!

The Electric Umbrella Tattoo Studio

You are the best! Thank you so much for your continued support of the shop and Ross specifically. As well as taking the time to leave us a review, we appreciate you :)

J J Published on Google 11 months ago

Negative experience: The Electric Tattoo has some great artists don’t get me wrong. I would avoid working with Ross Gray, however. He is rude, spiteful, and his work is basic.

paul forshaw Published on Google 1 year ago

Fantastic experience: This is the best and coolest Tattoo Studio in Nanaimo. All the staff are super welcoming and talented. I can't thank Hailly Martin enough for her fantastic work. if you are considering getting a tattoo for the first time or you don't know where to go for your next tattoo, then get down to Electric Umbrella! Experience the magic!

The Electric Umbrella Tattoo Studio

Thank you so much Paul! We appreciate you taking the time to leave us a review, as well as your support of the shop and fun projects you bring in!

Robyn Woodward Published on Google 1 year ago

Fantastic experience: Excellent. Hailey is a wonderful artist. Great customer service.

Charlotte B Published on Google 1 year ago

Fantastic experience: I've gotten 6 tattoos from 3 different artists at this studio and I can't wait to book my next one. All of my tattoos have been custom work and the process has been seamless. Everyone is super lovely and so so so talented. Lots of laughter, music jams and good vibes. I would highly recommend booking a consult/tattoo. Each artist has a distinct style, so check them out on Insta! I love all my tattoos and get complimented on them regularly

The Electric Umbrella Tattoo Studio

Charlotte!! Thank you so much for leaving this review! We all love having you in the shop, you bring great conversation and many laughs with your visits. We appreciate your continued support, and can't wait for the next time!

Stephanie Birch Published on Google 1 year ago

Fantastic experience: Electric Umbrella is my favorite place to get a tattoo! I've gotten a few from electric katrina and highly recommend her! Such a great artist, can't wait for my next appointment!!!

Saffron Bisiker Published on Google 1 year ago

Fantastic experience: I got my first tattoo at this shop over the weekend, and I couldn't be happier with the experience! The shop itself has such a fun and welcoming vibe - from the moment I walked in, I felt at ease. My artist, Hailly, was absolutely fantastic. Her line work is incredible, and she did a great job walking me through each step of the process. She made sure I was comfortable and happy with everything before moving forward. The atmosphere of the shop is just the cherry on top - it's such a fun and lively space to be in. Everyone is so talented and friendly. If you're looking for a great tattoo experience, I highly recommend checking this shop out.

The Electric Umbrella Tattoo Studio

Hey Saffron! Thank you soooo much for choosing us for your first tattoo experience! As well as taking the time to leave this lovely review, it is very appreciated. We are so happy you enjoyed your time in the shop, and hope you see you again in the future!!

Téa Lennie Published on Google 1 year ago

Fantastic experience: I’ve been coming to Sean from electric umbrella for years I trust this man with my life!! he has never given me a shit tattoo has the patience of a saint and will just take his time the environment is safe and welcoming I recommend him to anyone!!!! I can’t wait to continue getting tattooed by him

The Electric Umbrella Tattoo Studio

Hey!! Thank you so much for leaving this lovely review. Sean and the shop appreciate you very much, and we can't wait to see you again!

jesse Hore Published on Google 1 year ago

Fantastic experience: I couldn't say anything bad about this shop. My go-to is Sean. He has done 9 tattoos of mine. That doesn't mean that you shouldn't check out who else is doing great stuff. Ross has a great all-around style. He has done a tattoo on both me and my wife, both fine line black and grey. If you want some amazing realism, then you need to check out Julie's work! No matter who you go with you will be treated like gold. There will be lots of laughs, fun music and probably see Sean dance at some point.

The Electric Umbrella Tattoo Studio

Jesse!!!! Thank you so much!! We love having you in the shop with your fun ideas, and it's always great to have a laugh with ya. Thank you so much for taking the time to leave a review :)

Lauren Murray Published on Google 1 year ago

Fantastic experience: Katrina did an amazing job of my tattoo! Amazing artist, easy to sit with as I got it done, and excellent linework. I can’t wait to go back for colour. Definitely recommend Electric Umbrella!

Lucy Redies Published on Google 1 year ago

Fantastic experience: Electric Katrina is AMAZING! Looking for an incredible artist with incredible artwork/brilliant ideas in general? Katrina's your artist. We are currently working on a video game tattoo and she shocked me with all her detail. I'm excited to keep working with her on this tattoo and recommend anyone to look her up. PS: On top of just being an incredible artist, she's an incredibly kind person who encouraged me throughout the tattoo. Give the shop a ring and talk to her!

Maranda Minogue Published on Google 1 year ago

Fantastic experience: If I could rate this studio 10 stars I would! Loved the decor, vibes, and staff! Got a lovely tattoo done by the wonderful apprentice Kat today- and myself as well as friends + family couldn’t believe she was an apprentice by the amazing state of her work! I will ABSOLUTELY be coming here for all my tattoos whilst living on the island! I’ve never been quite so impressed by an artist, and I have 11 other tattoos- most of which not done by apprentices… but Kat has outdone them all! Outstanding job Kat. Thanks again and I will see you soon :)

The Electric Umbrella Tattoo Studio

Maranda!!! Thank you so much for taking the time to leave us a review! It was so great having you in yesterday, and thank you so much for getting a tattoo from Kat it means a lot. Be sure to come back, we would love to see you again ❤️

Ward Vanlaar Published on Google 1 year ago

Fantastic experience: Had my tattoo done here and I love it. It was done exactly like I wanted it. The studio is clean, the process seamless, staff are fun. Just a great experience overall.

ItsFr0st3d Published on Google 1 year ago

Fantastic experience: A very big thanks to both Sean and Ross for the tattoos both me and my mother recieved! Both of them were very entertaining and a pleasure to work with (as a client). Thanks for making this 20 year old's birthday a memorable one

The Electric Umbrella Tattoo Studio

Thank you so much!!! We were honored to have you come to the studio for your birthday tattoo! You and your mom are fantastic and we loved having the two of you in. Thank you for taking the time to write us a review we appreciate it!

Shayla B Published on Google 1 year ago

Fantastic experience: Had the most wonderful opportunity to have a tattoo done by Katrina today. I had emailed her and she was able to fit me in within a week which was amazing. She worked her magic and I absolutely love the result! I love the atmosphere of the shop and feel so comfortable there. Thank you so much for an amazing experience.

The Electric Umbrella Tattoo Studio

Hey Shayla!!
We loved having you in the shop!! Thank you so much for taking the time to leave us, and specifically Kat, a review we appreciate it very much! Hope to see you again :)

shilo wall Published on Google 1 year ago

Fantastic experience: I just got a matching tattoos with my girlfriends. Katrina was amazing. She made the whole experience an enjoyable and comfortable one. I highly recommend!!

The Electric Umbrella Tattoo Studio

Hey Shilo!
Thanks a bunch!! It was really great to have you gals in the shop for such fun matching tattoos! Also a huge thank you for choosing Katrina as your artist, and taking the time to write this. Hope to see you again!!

David and Angela Vinkle Published on Google 1 year ago

Fantastic experience: Electric Umbrella and all the staff who work there are absolutely amazing! Their store is immaculate and you can tell how much they love what they do and care about cleanliness and creating a safe space for everyone to enjoy. The atmosphere is spicy, funky, awesome and lighthearted! I have always felt so welcome, relaxed and respected. The quirky banter and tunes is something I look forward to every time! I’ve gotten a few amazing pieces done by Julie (owner) and she did an incredible job fixing another piece that was done incorrectly from a different artist in a different city. Thank you so much to Julie and all her amazing staff for all the incredible things you guys do and I’m sure all the not so fun stuff you guys respectfully handle! I hope you guys are still going strong when I’m in my “golden years” and wanting new pieces!

David Published on Google 1 year ago

Fantastic experience: I thoroughly enjoyed my first experience of getting a tattoo. I was a bit nervous at first but the clan at Electric made me feel relaxed and welcome. Kat walked me through the process and I was very happy with the outcome. I'm now contemplating my third tattoo and will not hesitate to return to my friends at Electric Umbrella.

Michael Hassall Published on Google 1 year ago

Fantastic experience: I am absolutely blow away by the skill and professionalism of my experience with Electric Umbrella Tattoo Studio, and specifically Kat @electrickatrina. She is, without a doubt, the best person I have ever received at tattoo from. From the initial design and booking, it was a seamless transition into paying a deposit and heading down to Nanaimo for my work of art. I was greeted with smiles. friendly nods, and genuine conversation by all the staff members. After some last-minute adjustments and sizing I was positioned comfortably for a 5 hour session. The conversation was light and entertaining, with a few other people getting tattoos, an atmosphere of community and acceptance was easily established. The tattoo was fast to heal, looks amazing, and I can’t wait to get another. Kat never failed to impress me at every turn, and I look forward to following this apprentice’s career. Cheers!

Kylisha Kasook Published on Google 1 year ago

Fantastic experience: Got 2 tattoos from Katrina and I love her!! She's so professional and fun to talk to! Highly recommend!

Tara Wohlleben Published on Google 1 year ago

Fantastic experience: I've gotten tattoos from Julie, Federika, and Kat here and they're all amazing tattoos and amazing people! Would recommend!

Philip Baker Published on Google 1 year ago

Fantastic experience: My friend and I were both tattooed by Kat. Really lovely and accommodating studio and artist. My friend loved his first tattoo experience, and we both have zero issues recommending Kat for your next piece

The Electric Umbrella Tattoo Studio

Hey Philip!
Thank you so much for your kind words, and support for our apprentice Katrina. We are so happy that your friend’s first tattoo experience was a great one, as that’s what we strive for. We look forward to hopefully seeing you again!

Meg Lou Published on Google 1 year ago

Fantastic experience: Great artists, always good music and good humored people around.

The Electric Umbrella Tattoo Studio

Thanks a bunch Meg! We all appreciate you taking the time to leave us a glowing review. Feel free to come on in anytime even if it’s just to listen to tunes and have some laughs!

Deya Steph Published on Google 1 year ago

Negative experience: Gonna be so so honest because it's still something that bugs me till this day. I went in for a last minute birthday tattoo a while back and I wanted to get 3 different small tattoos. I have alot of anxiety in general and but was definitely extra nervous to get tatted. So I was extra nervy and kinda overstimulated.. At first I wanted to get two small symmetrical tattoos on either side of my chest but decided against because the placement was a little off and just didn't look how I pictured. After kindof going through the process of deciding to switch things up and just get one of the two tats on my chest, the vibes in the shop felt really strange and I felt like I was we being made fun of...i assumed this just cuz of the different looks and smirks being thrown at me and after being told to just "go in the bathroom and take a long long good look at myself in the mirror" (when there was already a mirror in the hallway) i started having really bad anxiety And just felt kinda insecure and a bit dissociated.. when I came out basically the whole shop just giggled and stared at me... For whatever reason I decided to still go through with it and unfortunately the tattoo came out really crooked and spotty with the saturation of black.. While I was having my tattoos done my artist( Ross)just randomly started talking about at risk youth on drugs and how young adults just like me need help these days and kinda just giggled... Just for reference I don't use drugs I just smoke on occasion so I didn't really get it at all to be honest. The artist knew I had anxiety but aside from that, I never met the man so it was just over all kindof a wack experience... I definitely take full accountability and my anxiety and lack of attention to detail and just over all back bone isn't anyone else's fault but mine so at the end of the day I got the tattoo I signed up for but I just feel like the whole experience itself should have gone different regardless of the end results.

The Electric Umbrella Tattoo Studio

Hello Deya,
I am so sorry to hear that this was your experience at The Electric Umbrella, as we try to make the shop a welcoming environment. We tend to joke around and laugh at each other, and assure you we would never do so at a client’s expense. I remember you and your visit and would like to express to you that there were never smirks, only smiles and I am disappointment that they were taken the way they were.

When giving clients tattoos in certain areas of the body we ask them to go into the washroom to check out their stencils. This is due to the location on the body, and wanting the client to feel comfortable in private to move away or take off clothing, such as a shirt, so they can see the placement fully.

The comment about at risk youth was in regards to a conversation being had by another group in the shop at the time. When your artist interjected his comment he was trying to be light hearted in including you in the all around conversation. Unfortunately the situation was misunderstood, and while trying to include you in a sarcastic joke it didn’t hit the way it was intended.

We are sorry that you left feeling uncomfortable as this is 100% not the kind of atmosphere we represent, and we are sorry about the misunderstanding.

Easton Russell Published on Google 1 year ago

Fantastic experience: I got tatted by Kat for my very first tattoo, which was in memory of a friend I had lost a few months back. I contacted her through her link for booking and she was very swift and professional yet friendly with her replies and straightforward about the process, answering any questions I had. She showed me the design, and executed it exactly how I imagined it. The studio environment was very welcoming, clean and comforting. Kat explained the procedure, allowing me to ask any questions I had as I was getting my first tattoo and of course- was nervous as anyone else would be. We had some interests in common which made the process a lot more enjoyable and it was awesome I was able to talk to her throughout it which helped with getting my mind off the pain- even though it was not that bad. The owner, I apologize forgetting her name, was also there that day and was helpful in getting a second opinion for placement and such. Overall, amazing studio, would love to come get tatted again if I’m in the area! Highly recommend!

The Electric Umbrella Tattoo Studio

Hey Easton!!!
Thank you so much for taking the time to write us a review, we appreciate it a lot! As well as for choosing Kat to give you your first tattoo, a meaningful one at that, it means the world to her. It was great to have you in the shop and we hope you will be back in town in the future We would love to see you again!!

Lindsay Henheffer Published on Google 1 year ago

Negative experience: I booked a tattoo with Katrina and a handful of a things we're extremely unprofessional and ended up costing both of us a lot of wasted time and money. Upon arrival she admitted she forgot to write down most of what I said In the consultation lol.The result was a design that had none of the key elements we had talked about. Most of this could have been avoided but she failed to send me the design before the tattoo as she promised. When this got brought up she essentially said I should not have agreed to see the design for the first time in the studio.... extremely disappointing to have this be pinned on me. When I showed her the reference photos I'd sent in an email after the consultation she quickly said it was not a style she could do nor was it within her abilities to draw.... 2 months into this being booked. About $60 in travel and about 10 hrs with ferry lines etc to get there over a weekend. I was then proceeded to be cautioned as a client to not pick artists to do a design they can't do.... how am I meant to respond to this?

Griffin Fischer Published on Google 2 years ago

Fantastic experience: Finally got the opportunity to get tattooed by Kat at Electric umbrella and I left with exactly what I was looking for! Kat was only 3 months on skin the time of me getting my tattoo and she slayed it, i recommend anyone to get tattooed by her. During my experience getting tattooed by Kat you can feel the supportive and silly energy that’s been curated at the shop, I felt no hesitation coming in to get tattooed here. It is a very clean, comfortable and welcoming space. I got the opportunity to chat with everyone working and other clients getting tattooed, listened to good music and left with a killer tattoo! I will definitely be coming back very soon <3

Christine Anthony Published on Google 2 years ago

Fantastic experience: Such a wonderful experience getting tattooed here. Every artist was friendly & welcoming, the space was clean & super cool. Really enjoyed my experience having work done here!

The Electric Umbrella Tattoo Studio

Thank so much Christine for taking the time to leave us this wonderful review! It was such a pleasure to meet you, and have you visit the studio. It was also a honor for our apprentice to be given the opportunity to add to your wonderful collection of tattoos! Thank you so very much and hopefully we see you again :)

Jennifer Dives Published on Google 2 years ago

Fantastic experience: An amazing group of creative, friendly and talented folks. The atmosphere is warm and inviting!

The Electric Umbrella Tattoo Studio

Thanks a bunch Jennifer! The team at Electric appreciate you taking the time to leave us such a lovely review. We look forward to your future visits and tats!

The Poet Published on Google 2 years ago

Negative experience: The following review is my personal opinion. UPDATE: The response to this review is disingenuous and alarming and sounds like an attempt at gaslighting me. • "I am sorry you felt like you weren’t considered" is not a real apology. • "It is up to you to find a place that won’t overwhelm you if you are sensitive in any way" and your refusal "to change that environment for one person" dismisses the core idea of accommodation. • I was polite at all times and have the screenshots of my messages to prove it. Hearing something you don't like isn't tantamount to being "antagonized." • I merely *asked* to adjust one setting; I have never tried to take the stylus. • I was also never offered the opportunity to reschedule. • Finally, "from that point on it is fully up to you to state your needs and boundaries" is the rhetoric of an abuser. One's ability to self-advocate can change at any time; you have a responsibility to check in periodically. The short version is: Avoid this tattoo studio. I paid $1,350.80 (after taxes and tips) only to be treated as a nuisance by people who lack basic human decency. Caveat emptor. In the beginning, I messaged the studio and was connected with Hailly. I wanted a tattoo of a fern on my left arm. We met and discussed a drawing. This was my first tattoo and I didn't know (and wasn't told) of any tattoo etiquette. However, when I'd asked Hailly for permission to slightly adjust the saturation of a drawing that was to go on *my* skin permanently she bristled. After Hailly corrected the drawing, we'd agreed on a date. I was told that Thursdays would be quieter (I'd explained that I am autistic and I have sensitivity to noise). When the day came, I was anxious and excited. I enjoyed the colourful tattoo art that was hanging all around. Everything seemed to be fine. In retrospect, the first and second visit went well only because I didn't ask for anything out of the ordinary and behaved quietly and politely. When I'd arrived for my touch-up, everything in the immediate environment has changed. It was loud and crowded. This was an autistic person's worst nightmare. I should've left. However, I suddenly happened to find myself overwhelmed and dissociated; in that moment, I was unable to advocate for myself. I'd agreed to everything just to get out of there. I was lucky that we just followed our plan from before. Later, when I'd privately messaged Hailly, I politely explained what happened and concluded my message with a request to discuss potential accommodations. Hailly's response was "I would highly recommend getting your next tattoo at a private studio, where it's quieter and the artist has more control over the setting. Every shop is different, and I think finding a shop that fits your needs would be a better outcome for you." Translation: We feel inconvenienced by your requests and we don't want people with special needs, such as yourself, as our clients. I felt devastated. There was no real attempt at empathy, discussion, or compromise. This pattern continued when I wrote the tattoo studio owner, Julie, who wrote back, "I helped with the response. Unfortunately as a busy multi artist space there are some environmental things we cannot control." I couldn't believe my eyes. It's not that you can't, control these things, Julie—it's that you *don't want* to. If Thrifty Foods can organize a low-sensory shopping experience, you can choose a day to turn off the music, turn down the lights, space out some tables, and show some empathy to someone who has spent her life never asking for what she needs out of fear of being seen as a burden. You should be ashamed—doubly so because of your heartless response to my review. Let me help you out: I believe the words you were looking for were, "We're sorry that you found yourself needing help but we're unable for ask for it. We want to accommodate everyone. What could we have done better?" Because of the hypocrisy, callousness, and irrationality the owner and staff have shown, I strongly suggest staying away from The Electric Umbrella Tattoo Studio.

The Electric Umbrella Tattoo Studio

Hi Lucia (Michael),

First I would like to start by saying this review is incredibly disappointing. We try our best to make The Electric Umbrella a fun and inclusive space. I am sorry you felt like you weren’t considered, as you very much were. I would hope that the many accommodations we made for you during your multiple visits would be seen by you. We try our best to accommodate reasonable requests from our clients, and I am sorry you felt as though our efforts weren’t to your standards.

That being said, you have painted our advice to find a shop that is more suited to your stimulation capacity to be disobliging. Your best interest was always on our mind. It was not to cut off any possibility of working together again, or to try to get out of being accommodating in any way. This advice was to indicate to you that it is up to you to find a place that won’t overwhelm you if you are sensitive in any way. There are in fact other tattoo studios that would be better suited to your needs, as an autonomous human you do have the ability to at least make that choice. We have cultivated a specific atmosphere that both our artists and clients love and come back for, and to change that environment for one person is just not in the realm of possibilities.

Your personal messages to the staff after receiving a tattoo you “loved” were not an attempt for “discussion or compromise” they were very accusatory and meant to antagonize. Your artist went above and beyond what many artists would do to always make you feel comfortable in the studio. Letting the rest of the staff know your needs, and always turning the music down low. Unfortunately we cannot turn down the lights as we need to see details while doing our work. We also have an artist (who was working at the time) with sensory issues as well that needs bright lights and music to not be under stimulated while working. A good portion of our staff is also neurodivergent and would have been happy to accommodate you (within reason) if you had asked for what you needed during your appointment. We are also humans with feelings and I don’t feel like you considered that with your personal messages afterwards.

The day you came in for your touch ups you voiced that you were ‘already overwhelmed and partially dissociated”, so your artist gave you the option to reschedule for a day when you were feeling better. From that point on it is fully up to you to state your needs and boundaries at the time, as you had the opportunity. We do not have the ability to read minds unfortunately, and we do not know your needs organically at every given moment unless you state them. The change of stations was due to that fact that your artist had recently settled into her very own space in the shop, no longer needing to bounce between other’s stations. A new exciting move forward in her position at the studio, something to be excited about for a “dear friend”. To address your ‘first red flag’ of your artist “bristling” when asked to make changes was a reaction to you trying to take her pencil out of her hand, something I believe many people would have a reaction to as we too are living, breathing humans. Maybe this is an indication that you need to, as you put it, “ask for what you need” in the moment rather than feel scorned and complain about it afterwards.

Our intentions with our responses to your complaints were not an attempt to politely not work with someone with special needs, the opposite in fact. We are just polite, empathetic people with your best interest in mind.

Lauren S Published on Google 2 years ago

Fantastic experience: Frederica has been so amazing with my tattoo! She is so detail oriented and has down meticulous fine line work on my arm. The shop is so inviting and warm to be in, and so FUN while you’re in there

The Electric Umbrella Tattoo Studio

Thank you so much for the kind review Lauren!! Love having you in the shop, and appreciate your business :)

Zarin Tasnim Tonny Published on Google 2 years ago

Fantastic experience: Hailly as an artist was awesome! A friend of mine and I got tattoos done by her and I would highly recommend her.

ren 356 Published on Google 2 years ago

Fantastic experience: Just got a tattoo done with a friend of mine by Hailly and she did a great job, the atmosphere and vibe of the place was amazing and the art she provided was fantastic.

Kyle Braydon Published on Google 2 years ago

Fantastic experience: Codys and Sean kill it highly recommend

Lord “tiny house dream” savory Published on Google 2 years ago

Fantastic experience: Honestly where do I even start!...The atmosphere is immaculate, the location is fantastic, each and every artist there is incredibly talented and exceptionaly friendly!. I have gotten over 30 tattoos from this establishment, and every single time I do it is an absolute pleasure!. The owner (Julie) is a gem! And her attitude towards her clients is one of warmth and professionalism! Her laugh and personality keep me coming back and feeling extremely welcome!. Then there is Katrina! She's the shops apprentice ( although you wouldn't know it looking at her quality of tattoos that she is producing! ) they are absolutely incredible!, she has a way of making her clients so very heard and comfortable whilst getting some rad work!! and her designs always blow my expectations out the water! Then there is Sean, Federica and Ross! , they are all so talented, friendly and professional! And each go above and beyond for there clients!, It's very important to feel welcomed by everyone whilst getting a tattoo, and each and every artist at electric umbrella exceeds in doing this!. I would and have recommended electric umbrella to friends and family, and they have had the same experience as I have! 20/10.

The Electric Umbrella Tattoo Studio

LUKE! You are as precious and shiny as the gems you assemble. Having you come the the shop over the years has been a highlight and enjoyment for all. Thank you so much for your continued support, and the hype you give us especially during the change of ownership. Most importantly thank you so much for being the best canvas Katrina could ever be given. Your support during her journey has been monumental and means the world to us. We look forward to many more fun times and tattoos, thank you for such a kind and fantastic review!

Adam Burrows Published on Google 2 years ago

Fantastic experience: Electric Sean is the best around for your fun cute critters.

The Electric Umbrella Tattoo Studio

Thank you so much Adam!!!

Zoe Bishop Published on Google 2 years ago

Fantastic experience: sean was so awesome! he has the coolest art and was so accommodating for what me and my friend were looking for! if we're ever back in nanaimo we'll definitley be coming back to get another tattoo from him :)

The Electric Umbrella Tattoo Studio

Thank you so much for coming to the shop! Hope to see you again :)

Alicia S Published on Google 2 years ago

Fantastic experience: Federica does the BEST fine line EVER!!! If you want fine line she’s your girl ♥️♥️ Also Julie is amazing! Squeezed me in for a last minute color touch up! Gave my old tattoos some new looks!

The Electric Umbrella Tattoo Studio

Thanks so much Alicia!!!!

Sara Holmes Published on Google 2 years ago

Fantastic experience: The team here is so skilled and their attention + care with the little details is beyond expectations. They won’t tattoo anything that they don’t think will work + take great pride in making sure the art / ratios make sense. The atmosphere within is so so cool, each artist decorates their own section and the personalities of each artist really shine through. They have fun while at work and you can feel that as soon as you walk through the door. I’ve gotten five tattoos at electric and know I’ll be back for many more! Thanks boyos

Sloane Chomeakwich Published on Google 2 years ago

Fantastic experience: I've been tattooed by Julie numerous times, and just recently got a piece from her apprentice Katrina! Super happy with all of the tattoos I've gotten at Electric Umbrella. The vibes are great!

The Electric Umbrella Tattoo Studio

Thanks so much Sloane!!! It was so nice to see you again!

Brandon Tobin Published on Google 2 years ago

Fantastic experience: Ive been tatted by just about everyone who works here at this point, love this place, some of the kindest, funniest and most talented artists on the island. Could not recommend this place more

Hailly Martin Published on Google 2 years ago

Fantastic experience: I had the pleasure of getting tattooed by Katrina recently. She was kind and professional and I loved the vibe of the shop. My tattoo healed beautifully and I would highly recommend her!

Nick Boyd Published on Google 2 years ago

Fantastic experience: Excellent studio, fantastic artist that surpassed expectations. Thanks Federica

The Electric Umbrella Tattoo Studio

Thank you so much for taking the time to leave Federica this wonderful review! We appreciate it greatly and look forward to hopefully seeing you again!

Lorna Crowder Published on Google 2 years ago

Fantastic experience: Cody is absolutely amazing with his calligraphy. I have gotten both my tattoos with him and I highly recommend him. Thank you Cody..will see you again...cheers!

Jay Hart Published on Google 2 years ago

Negative experience: After 8 months my tattoo was faded to the point that I just had it fixed elsewhere. It never was the right color, as my artist said she didn't have any lavender or pale purple color. It started out kinda dark-ish grey and like I said, soon looked like an old grey tattoo.

Care Serene Published on Google 2 years ago

Fantastic experience: Had a great time with Kat, relaxing and clean space that I look forward to returning

The Electric Umbrella Tattoo Studio

Thank you so much! It was a pleasure, and we look forward to seeing you again!!

Jack Smith Published on Google 2 years ago

Fantastic experience: Booked with ross, cool vibe and cool shop.

Moriah Colby Published on Google 2 years ago

Fantastic experience: Love my cute lil CATcti from Julie! This shop has such a fun vibe and all the staff are super friendly. I plan to be back for more body art in the future!

logan dixon Published on Google 2 years ago

Fantastic experience: Corey is epic, someone who appreciates the value of a meaningful tattoo.

Jesse Hockin Published on Google 2 years ago

Fantastic experience: Got my first tattoo by Julie, and am ecstatic about the results. Thanks Julie!

Michele Gervais Published on Google 2 years ago

Fantastic experience: Excellent service, Sean is an amazing artist.

B T Published on Google 3 years ago

Fantastic experience: Best shop in the city!

Jesse Rakiea Published on Google 3 years ago

Fantastic experience: sean is the goat

Gary Cawthorne Published on Google 3 years ago

Fantastic experience: This was my first tattoo and I must say it far exceeded my expectations. I brought in a sample of a sports crest I wanted but allowed some freedom with an attached rose coming from the crest. Federica was amazing. The design she produced was exactly what I was looking for. The studio was clean and the conversations enlightened the experience. Absolutely love the tattoo.

Marijana Komar Published on Google 3 years ago

Fantastic experience: Great service and atmosphere ☺️

Aja Kennedy Published on Google 3 years ago

Fantastic experience: 100 out of 10! I absolutely love this studio, the artists are so talented and friendly. After my second appointment I don't want to be tattooed anywhere else in the city! I will certainly be returning soon<3

Jessie Addison Published on Google 3 years ago

Fantastic experience: I walked in on one of the worst days I had in a long while, asking for anytime and whatever someone can do. I left with a beautiful piece of art designed and tattooed on the fly by Sean. Electric Umbrella has a beautiful inviting space and amazing atmosphere and I would recommend to anyone looking for an above and beyond experience.

Emily Morgan Published on Google 3 years ago

Fantastic experience: Such a great experience. Everyone was very helpful and kind. I had Ross, and my dad had Cody. Both of which did a fantastic job!

Dakota Nyman Published on Google 3 years ago

Fantastic experience: I can honestly say that you will not find a more fun atmosphere and ingaging artists then here at Electric Umbrella. Whether it's your first tattoo or your 20th you well always be in good hands with any of the artists at this parlor especially @ElectricSean

Natalie G Published on Google 3 years ago

Fantastic experience: Can't rate them highly enough! Julie has done all five of my pieces and I get endless compliments about all of them. It is a super chill atmosphere in the shop with impeccable cleanliness standards. This place is perfect for the heavily tatted and first timers alike and I will not go anywhere else in Nanaimo! Picture posted shows Julie's first tattoo on me (flower) and the most recent one (bee) and I only ever leave feeling more impressed with each visit.

Cancer Kitten Published on Google 3 years ago

Negative experience: I got a tattoo here they did a terrible job, never went there again.

Liam Edey Published on Google 4 years ago

Fantastic experience: I got my first tattoo last week and I couldn't have asked for a more positive experience. Sean was my artist and as soon as I entered the door I was greeted with a huge excited smile. Sean was unbelievably adaptive and responsive to my needs and input about what I wanted and was happy to make exactly what I wanted while still giving professional advice. The design and tattoo came out better than I thought it possible to be. I was incredibly nervous and Sean was amazing at helping me through the process. He was informative at every step and his passion was infectious. I think that was the single best quality shown, passion. So often people visit shops and businesses and never see even a modicum of the passion that Sean expressed. It was really inspiring and genuinely made me want to get a second tattoo that day haha. I will remember this experience for the rest of my life, not only because I have an amazingly done tattoo permanently on my body, but because of the immensely positive vibes and passion that just radiated from Sean and the tattoo shop itself. Thank you Sean! You're an absolute Beauty.

ilurvcatsnscales Published on Google 4 years ago

Fantastic experience: Always very professional and friendly. Amazing artists!

N F Published on Google 4 years ago

Fantastic experience: Clean crisp friendly and professional. Highly recommended for drop ins and or prebooks.

Krista P. Published on Google 4 years ago

Fantastic experience: Was recently tattooed by Sean. He's super fun and very talented. I had 2 small tattoos added to the collection and he did a great job. He made sure to take his time and had ideas as to wear to place them on my arms so everything was cohesive. We also chatted and laughed a lot. It was a good first impression and the staff made me feel super comfortable. The atmosphere is great. Tons of beautiful artwork on the walls which displays their immense talent. Some shops I've encountered over the years aren't super friendly and/or accepting of what you're looking for. I will definitely continue to give my business to Electronic Umbrella and would highly recommend him or anyone else there for your next tattoo

Jessie Wunderlick Published on Google 4 years ago

Fantastic experience: I've had lovely work done from two artists here now. Clean shop and personable talented staff. Shop minimum for small tattoos is very reasonable. A friend who I went with also got tattooed and passed out briefly (no fault of the shop) and the staff were considerate offering water and checking in on us while taking a break from the tattoo as she recovered.

Chelsey Jean Published on Google 4 years ago

Fantastic experience: Being out of province, and bored i decided it was time for more ink. From the first message, I was already pleased. They booked me in immediately, and the pricing is so good for the amazing quality tattoo you’ll receive. Going through the albums of the artists from Electric, I decided that anyone of these Artists would be awesome, and I’d come out with a great tattoo. But what I didn’t expect was Ross. He is a sweetheart (accent definitely helps ) but more than that he talks you through each step, the idea he has for the finer details. He checks in regularly to make sure that you are doing good. He’s gentle, and all around a joy. He takes his work seriously, and the absolute talent he has is mind blowing!! I am a black and white tattoo person and he made sure to make the details and shading standout. I am in love with my Pikachu tattoo and it is all because of Ross! recommend him !

Bryan Bertling (project.josie) Published on Google 4 years ago

Fantastic experience: All artist and staff are really friendly and talented. Very clean and a warm happy vibe as you walk in the door. Three years and running I've been going to this shop I personally can't see any reason for this not to be a one stop shop for all sorts of styles and work.

Cali Storch Published on Google 4 years ago

Fantastic experience: The quality of work these people put out is off the charts!!! Would recommend again and again!

Anastassiya Anissimova Published on Google 4 years ago

Fantastic experience: Super cool tattoo shop, the guys managed to sneak us in for a quick group session and we were very impressed with their speed and abilities.

Jora Kennedy Published on Google 4 years ago

Fantastic experience: Ross was super good at making my piece come to life thankyou so much again!!!

Erika Warwick Published on Google 4 years ago

Fantastic experience: Sammy exceeded every expectation I had for my first tattoo. The work is amazing, she kept me laughing and smiling the whole time. I will definitely be back to see Sammy again (I also named the bee Arthur)

Pearl Rose von Euw Published on Google 4 years ago

Fantastic experience: If I could give this place more than one 5-star review, I would! The space is super clean, bright and private. The tattoo artists are one big friendly family. I've got two tats from Cody and I could not have imagined a nicer human! He got the job done FAST and was gentle handed the entire time. He's been in the biz for 15 years and it shows in the work he does. I've also gotten tattooed by Sean and he is the sweetest as well. THANK YOU. I will be coming back here until my skin is covered.

Hana Van Published on Google 5 years ago

Fantastic experience: They are all excellent. I got my tattoos done with Cody. He was very kind and helpful, and very particular for my tattoos.

Chris Cawley Published on Google 5 years ago

Fantastic experience: Had a wicked first experience here. Called the shop, they got me in for same day to do a little memorial tattoo for a very recent passing. Sean made the process rad and the tattoo he whipped up couldn’t have been any better. 10/10, they truly care about their artwork. I’ll be calling them back in the very near future! Thanks again fellas, appreciate it and so would my buddy.

Christine Barelli Published on Google 5 years ago

Fantastic experience: Love! I have had really really good experiences here. Sammy did an amazing tattoo cover up on my lower hip. 10/10 would recommend

Bryn Skolski Published on Google 5 years ago

Fantastic experience: Amazing crew that make you feel so at home! Moved to the mainland and I still won't go anywhere else!!

Kiera Brown Published on Google 5 years ago

Fantastic experience: Nick was great and I loved my results, he is my go-to artist and he is really creative and adaptive. The entire shop has a nice casual but professional feel to it.

Dawn Diamond Published on Google 5 years ago

Fantastic experience: Talented friendly staff.

Sean Oliver Published on Google 5 years ago

Positive experience: Havnt had work done here but they were good about questions and looked to have a very clean shop.

K Published on Google 6 years ago

Fantastic experience: I came into EU and met Brittany for my first tattoo and after that I was hooked. She knew exactly how I wanted things and does a beautiful fast job. The prices aren’t that bad either! I’m now on my second piece with her and I couldn’t be happier. All of the artists are so fun and amazing at their job and they make you feel so welcome. They play awesome music and display sick art on the walls. I can’t wait to come back for more i love this place!

Riley Published on Google 6 years ago

Fantastic experience: Brittany is AMAZING! So easy to chat with and is an amazing artist, I most certainly will be reaching out to her for my next tattoo!

Loretta Mercredi Published on Google 6 years ago

Fantastic experience: Great work and very talented

Emma Benischek Published on Google 6 years ago

Fantastic experience: I always have such an amazing time and such amazing art work from here. Over half my tattoos were done here..I've had a few different artists over the years and everyone hits the nail on the head.

Alexa Janson Published on Google 6 years ago

Fantastic experience: Lovely place, the guy who did my friend's tattoo was an awesome guy, super nice and down to Earth, really chill and friendly place plus the prices aren't bad either.

w Deli Published on Google 6 years ago

Fantastic experience: Great artists

Tammy Middleton Published on Google 6 years ago

Fantastic experience: Great staff, super friendly and were able to fit us in with no problem! Julie is an absolute gem!!

Angela Fales Published on Google 6 years ago

Fantastic experience: Cool art, cool people. Russ is a god.

Mike K Published on Google 6 years ago

Fantastic experience: Me and my partner took a chance as walk-ins and it couldn't have gone any better. We hooked up with Cody who was so warm and welcoming. He worked with us to come up with exactly what me and my partner were looking for. It was just an all around great experience and we'll remember Cody for the rest of our lives every time we look at our art. The overall vibe of the staff and shop was tops. Highly recommend this spot. Thanks again, Cody!

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