Mom's Custom Tattoo & Body Piercing
Información sobre Mom's Custom Tattoo & Body Piercing
Horario de apertura
- Domingo: 11h-17h
- Lunes: (closed)
- Martes: 11h-19h
- Miércoles: 11h-19h
- Jueves: 11h-19h
- Viernes: 11h-20h
- Sábado: 11h-20h
Descubre Mom's Custom Tattoo & Body Piercing, un estudio de tatuajes y perforaciones destacado en Kendall Yards, Spokane, que se ha establecido como un referente en la personalización y seguridad desde 2007. Nuestra pasión por el arte del tatuaje se refleja en cada obra; ofrecemos tatuajes personalizados que son tan únicos como cada cliente. Nuestro equipo de artistas talentosos tiene diversas especialidades y estilos, lo que nos permite crear piezas significativas que cuentan tu historia personal.
Además de tatuajes, somos miembros de la Asociación de Perforadores Profesionales (APP), lo que garantiza un servicio de piercing seguro y profesional. Contamos con la mayor variedad de joyería biocompatible en el Pacífico Noroeste y nos enorgullecemos de ofrecer un ambiente acogedor y seguro para todos. Llevamos a cabo consultas gratuitas donde puedes discutir tus ideas y revisar portafolios de trabajos anteriores para asegurarte de que encuentres al artista perfect@ para ti.
En Mom's, no solo te ofrecemos tatuajes y perforaciones, sino también joyería permanente, cuidadosamente seleccionada para combinar con tu estilo personal. Ya sea que busques un piercing, un tatuaje, o joyas únicas, nuestro equipo está aquí para brindarte un servicio excepcional en un ambiente inclusivo y respetuoso. ¡Ven a visitarnos y deja que te ayudemos a hacer realidad l@s diseños que siempre has soñado!
Nuestro comentario desde Tattoo Studios sobre Mom's Custom Tattoo & Body Piercing:
Mom's Custom Tattoo & Body Piercing es conocida por su excepcional combinación de profesionalismo, limpieza y un ambiente cálido y acogedor. Los clientes elogian la experiencia y amabilidad del personal, mencionando particularmente a artistas como Zach, Dae y Scout, quienes aseguran una experiencia cómoda con explicaciones detalladas a lo largo del proceso. El espacio es constantemente elogiado por su inmaculada limpieza, lo que lo convierte en una opción destacada para los clientes preocupados por la seguridad.
Muchos visitantes expresan su aprecio por el toque personal que se ofrece en sus trayectorias de tatuajes y perforaciones. Los artistas se toman el tiempo para comprender las visiones de los clientes, a menudo superando sus expectativas mientras entregan obras de arte impresionantes. La naturaleza inclusiva y acogedora del estudio lo convierte en un lugar querido para individuos de todos los ámbitos de la vida, incluidas las comunidades LGBTQIA+.
Aspectos destacados de las experiencias de los clientes incluyen:
- Personal amigable y solidario que crea un ambiente relajante.
- Joyería de alta calidad, con una amplia variedad de estilos disponibles.
- Comunicación clara sobre procedimientos e instrucciones de cuidado posterior, ayudando a aliviar cualquier ansiedad.
- Atención excepcional a la higiene y prácticas de seguridad.
El compromiso por proporcionar una experiencia positiva es evidente en las numerosas reseñas de cinco estrellas, con muchos clientes enfatizando su intención de regresar. Ya sea que busquen un tatuaje con un profundo significado personal o una primera perforación, los clientes encuentran consistentemente que Mom's sobresale en ofrecer una experiencia solidaria y agradable.
Mom's Custom Tattoo & Body Piercing: Opiniones
Experiencia fantástica: Such a wonderful experience. I searched high and low for the right person to a memorial tattoo for my mom. Beth was that person and maybe I’m partial, but I think it’s the best thing she’s ever done ;) it’s better than I envisioned. Beth knows her stuff. Their space is incredibly pristine and the entire staff was so friendly and kind. I drove 4 hours just to come here and it was well worth it.
Hi Kelly!
Oh my!! Thank you so much for your kind review and for driving 4 hours to come see Beth! We really appreciate you noticing the work we collectively put in to the space. We are also so happy you love your memorial tattoo. It is a big deal when we choose to immortalize someone by marking our bodies the way they marked our lives, and we really appreciate the trust you had in Beth to do that for you! We will pass along your sweet words to her!
Hope to see you again!
Love Always,
Mom's
Experiencia fantástica: Forearm tattoo on old sun damaged skin. Mr Vic rocked it. I love my new ink. Everyone at MOM'S is awesome.
Omg, Christine!
You are too sweet! Thank you for your kind review! We loved having you in the studio and you get 5 stars from us as well! We will pass on your praise to Mr. Vick! We know he'll appreciate it!
Love Always,
Mom's
Experiencia fantástica: Super friendly, clean and talented. Susan drew up my birthday tattoo super fast and exactly how I envisioned it.
Hi Anahi!
Thank you so much for your sweet review! We are so happy you and Susan could collaborate on the perfect piece for you! We will pass along your kind words to them!
Love Always,
Mom's
Experiencia negativa: I had tried calling multiple times with no return call, I used the chat option that was suggested & received an email reply hours later to book two appointments one for my 11 year old & one for myself. We wanted our ears pierced together. Should be simple. I received a call today by someone who was so thoroughly confused as to why I would book these appointments & asked what it is I wanted? As if it wasn't clear when I booked a minor ear piercing & an adult ear piercing? Not only that I was told they refused to pierce my daughter's ears that day & are refusing to refund me (i could only book my appointment if I paid in advance). They said they need to get to know my daughter & make sure she consents. Not only accusatory that I'm somehow forcing my middle schooler get her ears pierced but also creepy . I understand a quick run through of the process before the piercing but making us schedule a second appointment is absurd. The whole thing was odd to say the least & the person I spoke with didn't seem to understand a thing I said. My daughter is now upset as she has been looking forward to getting her ears pierced all week.
Hi KV,
Dang — it sounds like we really missed the mark for you, and I’m sorry for that experience.
We apologize if you weren’t able to reach us right away. We’re a small team, and while our chat function is always operated by a real human, we aren’t able to monitor it continuously. Voicemails are returned as soon as we’re able, but we understand how frustrating it can feel when you’re trying to get ahold of someone and don’t hear back as quickly as expected. We’re sorry if we dropped the ball there.
For kiddos ages 8–12 receiving their first ear lobe piercings, we do require a mandatory consultation prior to the piercing appointment. This visit is designed to help the child feel comfortable in the space, meet their piercer, and walk through aftercare, what to expect during the process, ID requirements, and jewelry options. Think of it as a practice run — it helps set everyone up for a positive, successful experience and allows the kiddo to make an informed decision for themselves.
We also require a waiting period between the consultation and the piercing. We know coming back for a second visit isn’t always convenient, but when it comes to a permanent body modification, we believe taking extra time and care is worth it.
We completely understand that this approach may not be the right fit for everyone, and that’s okay. Management will be reaching out to you shortly regarding your deposit.
Wishing you and your kiddo the best.
Love Always,
Mom's
Experiencia fantástica: Zach was phenomenal. I've gotten a lot of piercings, but this latest is the best I've had. I'm barely hurting today, and couldn't be more pleased with the information given before, during, and after. Thanks!!! 10/10 would recommend.
Hi Bear!
Wow! Thank you so much for your stellar review! We have passed along your kind words to Zach! He very much appreciated it!
Hope to see you again!
Love Always,
Mom's
Experiencia fantástica: We got our daughter’s ears pierced at Mom’s last night and everyone on staff was wonderful! Very clear, concise, effective communication and everyone we interacted with was warm and welcoming. Kynzee took her time and answered all of my daughter’s questions and made the whole experience very chill and fun! Side note: as a parent, I am so appreciative of how seriously they take the piercing of a minor. We had a bit of a snafu with forgetting our daughter’s ID and they were very clear that no piercing would be taking place without it! I believe that shows great respect for the families AND for their employees. We will definitely be back!
Hi Beth!
We're so happy to hear you and your daughter had a wonderful experience here at Mom's! Thank you for your understanding with our policies and recognizing it keeps everyone involved safe! That is so validating as not many people see the other perspective. 5 stars to you too!
Can't wait to see you all again later!
Love Always,
Mom's
Experiencia fantástica: I absolutely love Mom's! Nick has done a few tattoos for me and I love them all so much. I highly recommend going to Mom's if you're looking for tatoos. I can't speak to their piercing services yet, but hope to in the future. I had always wanted tattoos, but delayed getting them for health reasons. As a chronically ill person, the timing hadn't worked out previously. I was finally able to make it work with my treatment schedule and after my initial consult, I knew that Nick - and the shop as a whole - was consent centered and safety focused. He made me feel at ease throughout the design, tattooing, and healing process. Everything is clean, and the client education regarding designs and aftercare is topnotch. All of the pieces that Nick has worked on were deeply meaningful and connected to my Basque ancestry. Nick took the time to understand the meaning behind my design ideas and brought them to life in ways that celebrate my heritage really beautifully. Finally, as a disabled, queer person, I felt so safe and affirmed at Mom's. They do beautiful work and are fantastic humans.
Kaela!
Thank you for taking the time to share such a meaningful review. It’s an honor to know you felt safe, supported, and truly cared for at Mom’s, especially as a disabled, queer, chronically ill client. Those experiences matter deeply to us, and we work hard to ensure our space is accessible, consent-based, and affirming for every person who walks through our doors.
Nick will be over the moon to hear how much you love your tattoos and how connected you felt to the process. Bringing your Basque heritage into your artwork has been so special, and we’re grateful for your trust in him and in our studio.
We look forward to welcoming you back whenever you’re ready for your next piece!
Love Always,
Mom's
Experiencia negativa: A business that gives you a lengthy and verbose response to your low rating - tells you exactly what you need to know of this self exalted poorly run business. They don't appreciate the constructive critiques from unhappy customers
Hi Jan,
We’re sorry to hear that you feel this way. We do want to clarify a few important details for accuracy and transparency, as we do with all of our responses.
You left us very similar feedback about three years ago, and according to our records, that was also the last time you visited or attempted to schedule with our studio. At that time, you were marked as a no-call, no-show for your appointment and you did not return. In your feedback, you requested that we do not reach out for resolution, and we followed that request.
Because you have not been to our business since, your recent comments do not reflect our current staff, processes, or the experience we provide every day to our clients.
We always welcome direct communication so we can address concerns in real time, and it’s important that reviews reflect actual, recent experiences. We take pride in our service, and our team works hard to ensure clients feel respected, informed, and safe.
We wish you the best moving forward, even if it's not with our studio. We hope you find the place that best fits with your needs.
Love Always,
Mom's
Experiencia fantástica: Incredible shop and exceptional service!! Zach helped me with a piercing gone wrong at a different shop and I couldn’t be happier! He explained everything very well and is overall just super awesome!! The whole establishment was great, friendly staff, clean environment and good vibes. Definitely gonna come back for more piercings!
Hi Brittny!
Thank you so much for giving us a stellar review! We think you're stellar too! We're so glad we could shift that negative experience you had elsewhere to a positive one here! Can't wait to see you again!
Love Always,
Mom's
Experiencia fantástica: Been here twice and it was a delightful experience both times. Definitely plan on being a returning customer.
Katrina!
Thank you so much of your kind words! We would love to see you again and again! We are excited to see what projects you bring us next!
Love Always,
Mom's
Experiencia fantástica: So I got a nose piercing and I’ve heard all these horror stories about it being pierced wrong or hurting. I got pierced by Zach and I don’t know if I have a high pain tolerance but it did not hurt whatsoever! I have a really small nose so he took some time finding the right spot that looked good on my face and I love it! lol I immediately wanted the other side done I will be back
Hi Emily!
Thank you so much for your review! We are so glad that we could make the piercing process as painless as possible! We will pass on your positive review to Zach! Can't wait to see you again for your next nostril piercing!
Love Always,
Mom's
Experiencia positiva: Zach was great helping me find the right size chain for my piercings. He gets 5/5. However the customer service at the front was not very nice. They talked over me and made me feel like an inconvenience. They were rude and had a lot of attitude. I was really looking forward to coming here, but after the front desk interactions I’m not sure if I’ll be back.
Hi Cassie,
Thank you for sharing your feedback and for the kind words about Zach — we’re thrilled he was able to help you find the right fit for your jewelry.
At Mom’s, we strive to create a welcoming, safe, and inclusive environment for every client. Our team tries their best to treat all clients with respect and care, and we prioritize accessibility, consent, and equity in everything we do. We recognize that interactions can feel different depending on context, and we ask that everyone visiting our studio approaches our staff with the same respect and understanding we try to provide all clients.
We’re committed to learning from every experience and continuing to provide a space where everyone feels valued and supported. We hope you’ll reflect on our shared values and, if you decide to return, we can provide a fully positive experience.
Love Always,
Mom's
Experiencia fantástica: Exceptional service. Kynz was amazing at answering questions and making me feel comfortable, and created such a fun piercing experience. It felt like a clean and safe environment too. Everyone I interacted with was so welcoming and informative and I can’t wait to come back for new jewelry and some new holes.
Ian!
Thank you so much for sharing this! We’re so glad you felt comfortable and cared for during your visit. That’s exactly what we want for everyone who comes through our doors! Kynz will be thrilled to hear your kind words. Can’t wait to have you back for more sparkle and good vibes! ✨
Love Always,
Mom's
Experiencia fantástica: Easy to access, friendly staff, calm, clean environment, and quick service! I walked in for a piercing. The person at the front desk was very patient and knowledgeable, and put on a pair of gloves so they could examine my ears. We discussed my anatomy for five or ten minutes, and they were very open and honest about which piercings would probably not work for me. I always appreciate transparency instead of them just taking my money and giving me a piercing that is likely to reject! I decided on a conch. I only had to wait five or ten minutes for them to be ready for me. It was 60 for the service/ piercing and 30 for the jewelry, although they have multiple jewelry options. I was pierced by Zach who was very thorough, knowledgeable, and quick. My pain for my conch was 4.5/10 and they give extremely thorough aftercare instructions! Will definitely be going back.
Hi Max!
Thank you so much for sharing your experience in such detail! We love hearing this!
From the front desk to the piercing room, we’re so glad you felt cared for, informed, and respected throughout the process. Transparency is huge for us, so it means a lot that you noticed and appreciated those conversations about anatomy and piercing viability. We’ll make sure Zach knows how much you valued his thoroughness and care, too!
We’re thrilled you’re happy with your conch (and the pain scale rating is always fun to hear ). Thanks again for your trust and kind words. We can’t wait to see you back for your next piercing adventure!
Love Always,
Mom's
Experiencia fantástica: I felt incredibly welcomed immediately walking in the door. The staff was so kind and patient, they walked through all my questions with above and beyond answers. I had the privilege of working with Scout and they were absolutely wonderful. I had 2 ear piercings done with them and it was so quick and easy! They walked through all directions with me and let me see multiple jewelry pieces. Would recommend Moms to anyone getting a piercing done!
Manda!
Thank you so much for this amazing review! We’re so glad you felt welcomed from the moment you came in and that all your questions were met with patience and care, that’s exactly the experience we want every client to have. Scout will be thrilled to know you felt so comfortable and confident during your piercings, and we love that you noticed our sterilization process (showing those test strips is one of our favorite ways to build trust and transparency!). We truly appreciate your recommendation and can’t wait to see you again for your next sparkle. ✨
Love Always,
Mom's
Experiencia fantástica: Absolutely amazing piercing experience. Shout out to Scout for being so kind and professional! Wonderful environment and welcoming to all.
Hi Nicholas,
Thank you so much for your review and shout out! We will make sure Scout hears about it! So glad you picked up on our welcoming vibes and that you had a good experience with us! It really means the world
Hope to see you again soon!
Love Always,
Mom's
Experiencia fantástica: Mom’s is the best spot in Spokane for tattoos and piercings. The staff here is kind, knowledgeable, and professional. They're great about cleanliness, use only body-safe, high quality materials, and make the whole experience low-stress and welcoming. The shop is LGBTQIA+ friendly and genuinely supportive of marginalized communities. They really take pride in what they do. Honestly, you shouldn't go anywhere else.
Hi Jake,
Thank you so much for your stellar review! We feel extremely seen and we're so glad our attention to care comes across to our clients! We strive to make everyone feel welcome, cared for, and empowered and we hope we did just that for you too!
Can't wait to see you for your next tattoo or piercing!
Love Always,
Mom's
Experiencia fantástica: Friendly and kind and knowledgeable.Awesome gals there today, my sister and I had our lips peirced, had a good time . Thanks ladies
Hi Tana,
Thank you so much! We’re so glad you and your sister came in and had such a good time with us. Lip piercings are such a fun choice, and it means a lot that you trusted us with the experience. We’ll be here anytime you’re ready for the next one! ✨
Love Always,
Mom's
Experiencia fantástica: Zach pierced a couple of us and did an amazing job, all three turned out exactly how we hoped. Super personable and sprang into action when my daughter was feeling faint. Will recommend him every time.
Christina,
Thank you so much for sharing this! We’re thrilled to hear that Zach took such great care of you all and made sure everyone was safe and comfortable. It’s wonderful that your piercings turned out just how you envisioned, and we truly appreciate the recommendation! ✨
Love Always,
Mom's
Experiencia fantástica: Great little shop! Friendly and knowledgeable staff. I got high nostrils piercings at my most recent visit. My piercer (Scout) did a good job at informing me of every part of the process and keeping me as anxiety free as possible, plus they're funny. I would recommend booking them if you're looking into getting a piercing yourself. They have a large selection of jewelry too which at the very least is fun to look through!
Hi Everett!
Thank you so much for this amazing review! We’re so glad Scout was able to keep you comfortable, informed, and even laughing through your piercing experience. Symmetry goals and a stress-free vibe are exactly what we love to deliver! We’ll also pass along the shoutout about our jewelry collection, it’s one of our favorite things too. We appreciate your recommendation and can’t wait to see you again when you’re ready for your next sparkle! ✨
Love Always,
Mom's
Experiencia positiva: I enjoyed my overall experience... Staff was friendly, Zack doing my piercings was excellent & professional. Susan was great to chat with about tattoo ideas. I was only disappointed in one factor, which I know is ridiculous. I absolutely DISPISE the apple brand with a royal passion. I was required to sign in on a "kiosk," which turned out to be an iPad in a stand. I really would have preferred not to. Then, fill out more details on this absolutely massive heavier ipad. The tatto artist has herself an ipad and the pencil ✏️ drawing out things. Then, at the end, the stinking checkout card reader also ran apples ios platform. Overall, it was a great experience, but apple devices are everywhere! So ya know, I was just very, very disappointed to see a business so committed to that operating system... That's my response for a 4. I would have really rather given it a 2-3, but the staff deserves a better score than that. I do enjoy the thought of getting my tattoos here & finish the work I started.
Hi Aaron!
Thanks for the honest review! We get it—Apple isn’t everyone’s cup of tea. Since we’ve already made the investment, tossing them out would actually create more waste (and way less fun for our wallets). We use the big iPads so folks with visual impairments can easily read forms, and we stick to refurbished tech to keep things eco-friendly. So, while we may be an Apple-heavy zone, at least we’re using them for good—and not evil. Glad Zach and Susan made your visit a win, and we’d love to see you again for that tattoo!
Love Always,
Mom's
Experiencia fantástica: Scout deserves much more than five stars. I can not begin to describe the gratitude I feel for her patience and understanding. I went with my niece to get our ears pierced. My niece has ASD and as a result she needs to question and observe. Scout answer ever single question and even after being asked the same question many times over, she continued to answer like it was the first time. Every time. Thank you for the amazing experience.
Britni!
Thank you so much for this incredibly thoughtful and moving review. Your words truly mean the world to us — and to Scout.
We’re so honored to have been part of such a meaningful experience for you and your niece. Scout’s patience, empathy, and ability to meet people exactly where they are is something we’re endlessly proud of. They bring care to every interaction, and it’s deeply rewarding to hear that it made such a difference for your niece’s experience.
We also appreciate you noticing the emphasis we place on cleanliness and creating a safe, welcoming space — it's always our top priority!
Thank you again for trusting us, and for taking the time to share your story. We hope to see you both again soon!
Love Always,
Mom's
Experiencia positiva: Zack's a good piercer and I would've went back to him again but I didn't feel like dealing w the girls at the front desk. Ever since the first time I went in there a few years ago when I lost my plug and was looking for a replacement plug I didn't like the attitude at the front desk. Recently I went in to get some actual piercings and it was the same. I even got laughed at for asking if they had an ATM. Literally the last tattoo shop I was in before mom's had an ATM, it's not that uncommon. Anyway, I found another place and I'm much happier now.
Hey A R,
Thank you for your honest feedback—and for the shoutout to Zach! He puts a lot of care into his work, and we’re glad that part of your visit felt solid.
That said, we’re really sorry the rest of your experience didn’t match the vibe we aim for. Feeling unseen or talked over is the last thing we ever want someone to walk away with. Whether it’s your first time in or your fiftieth, you should always feel welcomed, respected, and listened to. We hear you loud and clear, and we’re taking this to heart as we revisit our front-of-house and consultation flow with the team.
We appreciate you sharing where things didn’t land right—we’re always learning, and feedback like yours helps us grow. We totally get wanting to feel good about your choices and where you spend your energy (and dollars!).
We're glad you found a place that felt like a better fit, and we genuinely wish you all the best with your future piercings and jewelry adventures. Thanks again for stopping in and sharing your thoughts with us.
—The Mom’s Crew
Experiencia fantástica: I'm glad I chose this place to get my first ear piercing. Everybody was very kind and made the experience comfortable. I will be coming back for any of my piercing/tattoo needs. A legitimate all-in-one business with professionals.
Hi Benjamin!
Thank you so much for this thoughtful review! We’re honored you chose us for your first piercing—it means a lot.
We’re so glad to hear you felt comfortable and cared for (and we’ll make sure the mystery gentleman piercer knows he helped ease those nerves!). We truly believe getting pierced or tattooed should feel safe, empowering, and even a little fun—so it’s awesome to hear that came through.
Can’t wait to have you back for your next piece or sparkle! Thanks again for your kind words and support.
—The Mom’s Team
Experiencia fantástica: I recently had a piercing done by Scout. My experience was awesome. I felt comfortable, the shop is welcoming and sanitary. As a medical professional, I greatly appreciate their protocol surrounding sterilization! I wont go anywhere else.
Danie!
Thank you so much for the kind words—and huge shoutout to Scout! We're thrilled to hear you had such a great experience and that our sterilization protocols stood out to you, especially coming from someone in the medical field. That means a lot!
We work hard to keep our space welcoming, safe, and clean for every client, and we’re so happy that came through. Can’t wait to have you back whenever you're ready for your next piercing (or tattoo)! ✨
Love Always,
Mom's
Experiencia fantástica: They’re the best! I got my seconds done here and just did my thirds. Kynzee did my thirds and did an amazing job and helped to make me feel comfortable and calm down when I was nervous. Highly recommend them for piercings.
Katie!
Thank you so much! We’re so happy to hear you came back for your thirds—and that Kynzee helped you feel calm and cared for. It’s totally normal to feel a little nervous, and we’re all about creating a space where you can breathe, relax, and walk out feeling amazing.
We appreciate your trust and your kind words—can’t wait to see you again when you're ready for your next piercing adventure! ✨
Love Always,
Mom's
Experiencia fantástica: I have had great experiences with all the piercings I've gotten here. Scout is great, but you're in good hands with anyone there. They take their job extremely seriously, explaining and involving the customer in every step of the process, making sure they feel comfortable and informed. Very good attention to detail and thoughtfulness. Much more detailed than my first piercings.
Hi Jacqyline!!
Thank you so much for the kind words! We’re thrilled to hear you’ve had great experiences with us—and Scout will be especially touched by the shoutout We take a lot of pride in making sure every step of the process is clear, intentional, and rooted in care. It means the world to know that came through. Thanks for trusting us with your piercings—we can’t wait to see you again!
Love Always,
Mom's
Experiencia fantástica: This place is killer! I can only speak for my partner's and my experience with Zach, who did and continues to do nothing short of an excellent job piercing both of us. Everyone here is very competent, the shop is clean and colorful—this is definitely the best place around to get piercings.
Hiya Z!
Thank you so much! We’re stoked to hear you and your partner had such a great experience with Zach—he really is the best! We work hard to keep the shop clean, welcoming, and full of good energy, so it means a lot to hear that stood out. We’re honored to be your go-to spot for piercings!
Love Always,
Mom's
Experiencia fantástica: I’ve gotten several tattoos and a few piercings by different people at moms and every experience has been an amazing one :) they are the highest quality in spokane and I have always gotten amazing results regardless of who I’ve worked with. I appreciate the safety and inclusion they bring to our community and would highly recommend! great way to know your money is staying local and supporting artists. much love!
Hi Pax!
Thank you so much for your kind words and for trusting us with your tattoos and piercings!
It means the world to hear that you've had amazing experiences with different artists at Mom’s. Your support helps us continue providing safe, high-quality services while fostering an inclusive space for our community. We’re so grateful to have you as part of the Mom’s family—much love right back to you! ✨
Love Always,
Mom's
Experiencia fantástica: Loved the vibes and energy here. Lots of beautiful art, Nick Powers ATE up my first tattoo. Thank you so much to the artists and employees that made me feel so welcome and special for my birthday!! Million times would recommend.
We’re so happy you loved the vibes here! Nick definitely ATE—he’s amazing, and we’re thrilled he got to do your first tattoo. It means a lot that our team made your birthday experience so special. Thank you for the kind words and for recommending us—we can’t wait to have you back for your next piece!
Experiencia negativa: I gave this review 2 stars because the establishment was clean and had cool jewelry pieces to purchase from. However, the whole experience was not great. From walking in, the front desk didn’t acknowledge me at all. Just sort of looked at me and just went back to looking at their computer or iPad screen. It was my First time in and I had no idea how things worked with appointments. The piercer I saw didn’t really let me speak, any time I would say something, he would just speak over me and I felt like I couldn’t get a word in. I feel like piercings have different healing stages (I have 20+) and sometimes even after 2+ years of having a specific piercing, it can get irritated and just not be “happy” at the moment. He looked at every single piercing and shit on them/the piercer who did it (even though I didn’t ask for his opinion on any of them). Overall, just made me feel crappy about my piercings that I love. And I understand just wanting to help a client with making sure cleaning is being done and wanting to make sure it doesn’t get infected, but his choice of words could have been a bit better. I just wanted to get consulted on a specific piercing and wanted an opinion on that SPECIFIC piercing and if it would fit with the existing piercings around it. I totally understand if something just won’t work, I would rather be safe than sorry. All of the reviews that I’ve seen that were negative, the responses from management all made it seem like it was the customers fault and customers should have done something different/or ask more questions. If you decide to come here, I would recommend to do some research about the piercing you’d like and ask A LOT of questions. Overall, I just wasn’t happy with my experience and won’t be coming back. I got something done at this establishment and didn’t like it at all. I immediately went to silver safari (northtown mall) and they were able to walk me through everything, I felt welcomed and heard, they have a wider selection of jewelry, and I am now happy with my piercing/jewelry.
Hi there,
Thank you for taking the time to share your experience with us. We truly appreciate your feedback, and we’re sorry to hear that your visit didn’t meet your expectations.
We strive to create a welcoming and comfortable environment for every client, so we’re disappointed to hear that you didn’t feel acknowledged upon arrival. That’s certainly not the experience we want anyone to have, and we’ll be addressing this with our team to ensure all clients feel welcomed from the moment they walk in.
We also appreciate your insight regarding your consultation and interaction with our piercer. Our goal is always to provide expert guidance and honest assessments to ensure the best possible outcome for our clients, but we understand that the way information is delivered is just as important as the information itself. Your feedback is valuable, and we’ll be using it as an opportunity to improve how we communicate with and support our clients.
We respect your decision to go elsewhere and are glad you found a place where you felt more comfortable. However, we always want to do better, and your review helps us grow. If you ever have any further feedback or would like to discuss your experience in more detail, we’d love the opportunity to listen and learn. Feel free to reach out to us directly at [email protected].
Wishing you all the best with your piercings, and thank you again for your honesty.
Love Always,
Mom's
Experiencia positiva: I was a walk in for 3 piercings for myself and my friend. She got her nose done and I got my helix and one ear lobe to fix. They charge for each piece of jewelry and the service on top. Their minimum tipping amount is 25% which is kind of ridiculous on top of paying for each piece of jewelry, the flat back and the top piece. The piercer, Zach, was amazing and I did have a better experience with getting a new piercing here than before, but I will not be coming back due to pricing. They did not let me pay altogether and only separately so I paid taxes twice. (I paid about $400 for both of our piercings, and I was also at fault as my friend chose a top part that was $115 alone.)
Hi Hannah,
We’re so glad you had a great experience with Zach! We also appreciate your feedback regarding our pricing model and would love to offer some insight.
Gratuity:
Our tip options start at 25%, with selections up to 40%, plus a "Custom Amount" (dollar amount) and "No Tip" option. Tips are never required—they go directly to service providers as a token of appreciation, with no cut taken by the business. Since deposits are deducted at checkout (for booked appointments), a higher starting percentage ensures fair compensation for our artists & piercers.
À La Carte Jewelry:
We price jewelry individually to offer flexibility—you can replace a single piece instead of an entire set, reducing waste and allowing us to track inventory efficiently. We always provide price quotes upfront, with no pressure to proceed if it’s outside your budget.
Separate Transactions:
Each client is rung up individually to maintain accurate purchase records, making it easier to reference past orders. While this may seem unusual, the overall cost remains the same, and it ultimately streamlines our process.
As a small business, we work hard to keep our pricing fair despite rising operational costs. We haven’t raised prices in five years, and our markup remains minimal compared to lower-quality alternatives. Our goal is to provide high-quality, fairly priced services while ensuring our team earns a livable wage.
We understand our approach may not align with everyone’s expectations, and that’s okay. If you choose to continue supporting us, we truly appreciate it. If not, we respect your decision and hope you find a studio that meets your needs.
Thank you for your time and feedback!
Love always,
Mom’s
Experiencia fantástica: This studio is IMMACULATE I had a tattoo done by Nick Powers, a guest artist and he knocked it out if the park! He bed side manner was amazing, which is what I would hope to expect from such an amazing place. The shop itself was sparkling clean with a cool modern vibe and even with other guests, never felt crowded or loud. Will definitely be back❤️
Hi BeeBee,
Wow! Thank you for your stellar review! We will surely pass on the positive feedback to Nick! Thank you for noticing our extremely high standards, we work really hard to maintain our safety practices and our space. We are glad you had a great experience! Hope to see you again soon!
Experiencia fantástica: Their attention to detail and sanitary practice is unmatched. The jewelry offered is expensive, so be prepared for some sticker shock. That said, you know you're getting something good that you're unlikely to replace often. Special shout out to Scout, who did my daith. Scout was kind and knowledgeable, and I appreciated the offer of an affirmation ahead of the piercing.
Hi Caty!
Thank you so much for your positive feedback! We are so happy you noticed our aseptic techniques and practices, as it is something we take pride in and it is very validating!
Our jewelry is manufactured to the highest quality and the manufacturers we use guarantee their jewelry. So if there is any breakage or anything weird, as long as you have the jewelry, we can send it back to them and they will fix or replace the piece for us. We like that our clients can have that peace of mind!
We will let Scout know of your positive review! We are so glad you had a wonderful experience with them! Hope to see you again in the future!
Experiencia fantástica: Nicest tattoo and piercing shop i’ve ever been too! Scout and the blonde apprentice i forgot her name, are amazing! Very professional shop, I will say, you will pay for the professionalism so keep that in mind! Imo I will pay for high quality medical grade piercing and piercers! Coolest place! Very safe and inclusive! Definitely check it out
Hi Megan!
Thank you so much for your review! We are so glad you had a great experience at our studio and we will pass along the praise! We are here if you ever need any assistance!
Love Always, Mom's
Experiencia fantástica: I recently got a conch and helix piercing from Mom's and it was a great experience all together. This review is 5 stars for Kynzee. After 6 weeks, my conch piercing suddenly became very swollen and very sore, so I went in to see if I needed a longer bar. I was not excited to have to change the jewelry because my ear was so tender and I was anticipating it was going to be very painful. Kynzee was so, so gentle and it ended up being a great experience and hardly painful at all! I'm super grateful and relieved and feel like I have someone I can call if I need anything else in the future.
Hi Emily!
Thank you so much for your positive review! We are so happy to hear Kynzee took such good care of you! We will pass on the praise as well!
Love Always, Mom's
Experiencia fantástica: Susan was amazing. She allowed me to tell her my different ideas. And worked with me to figure it out. With my placement she also let me know what would work better for it. Will definitely be going back!
Experiencia fantástica: Got my nose pierced and my belly button piercing changed out. She was very nice and helpful and was able to find me a piece of jewelry that I’m so comfortable in.
Hi Mayson,
We are so happy you had a great experience with our piercing apprentice, Kynzee! We love that you love your new jewelry! Thank you so much for your support!
Wishing you a good day,
Mom's
Experiencia negativa: I had a very small tattoo done here. It was small but important to me. Despite the size, it still was a significant price. The artist I found to be fairly moody and off-vibe and left a lasting negative impression.
Experiencia fantástica: I have been planning and working on a new design for a year, and once I finished my final design I booked an appointment with Traci Manley. When I arrived she had some suggestions on making my design come more to life. She does amazing work and made the entire process so easy. I will be back to have her do some touch up work next year!!!
Hi Thomas! Thank you so much for your review! We are so glad you had a wonderful experience with Traci! We think she's fantastic too!
Experiencia fantástica: My kiddo wanted her ears pierced, I’m so glad we went to Mom’s! Scout was amazing at explaining the process and making sure she understood the piercing procedure and aftercare before the actual piercing appointment. They did a great job making sure my kiddo felt comfortable, confident, and safe.
Aw yay!! Thanks so much for bringing your kiddo in! We are so happy we could provide an excellent experience for something that can be a little scary! We loved having you in and hope to see you again soon!
Experiencia fantástica: The best piercing experience I’ve ever had. Scout made me super comfortable I didn’t even feel nervous! I really appreciate that they walked me through every step and let me know what’s going on for the entire process. I love that they ensure your anatomy will be right for the piercing you’re wanting and I am in love with my new navel piercing also super awesome that they can anodize the titanium jewelry if you’re wanting a different color, definitely recommend and will be back for future piercings!
Hi Alexis!
Thank you so much for your review! It really helps us to know we are on the right track! We are here if you ever run into any trouble with your piercing or for more piercings or tattoos! Glad you felt safe with us and thank you so much for your trust!
Love Always,
Mom's
Experiencia fantástica: I was pierced by Zach today! I have seen some beautiful tattoos done at this shop and had pretty horrible piercings experiences at other places, so I made an appointment here expecting professionalism and excellence. That’s exactly what I found. There were lots of jewelry options, and everyone was kind and courteous. The piercings themselves were as painless as physically possible and Zach obviously knows what he’s doing. Pricing could have been explained a little better as I didn’t fully understand what I was paying for. I will definitely be returning next time I have tattoo/piercing needs!
Oh wow! Thank you so much for the stellar review! We are so happy you had an excellent experience with us! We understand our pricing can be confusing at times and it's why we try to go over a price quote before doing any service. Our lingo can a little technical at times - like what the heck is a 18g 5/16" Flatback Post? We are so happy to explain anything more thoroughly! We thank you for the feedback and will keep it in mind when going over price quotes with our lovely clients! Hope to see you again soon!
Experiencia fantástica: Got my septum pierced by Zach, he was willing to answer questions made the experience very chill and easy. Definitely recommend for any and all piercings they do.
Hi Rachel! Thank you so much for your review! We are so glad you had a fantastic experience with Zach and will pass it along!
Experiencia positiva: I went to Mom’s last week and they were able to get me in the same day which I was so excited about. I went in early to pick out my jewelry and was hoping for gold but it was over $200 for just the front pieces of the earrings so I decided against it and went with a lower cost option since these are temporary and I want to switch to hoops after healing. I went into my appointment knowing the apprentice would be piercing, she was honestly the sweetest but the appointment took over an hour when it was quoted to last (15-20 minutes) making us late for our dinner reservation. She did accidentally pierce one ear at a weird angle (she noticed it not me) but quickly offered to fix it. Removing the jewelry that was tightly in my ear was very painful so she got the head piercer to come in and fix it. He did a great job and comped the $15 fee for the labor. I was happy with the final results. My total came out to about $100. Although there were a series of unfortunate events. I probably would have still left a 5 star review but I had a big issue after… the earrings snag on my pillow case and pull on my earrings so hard every night every time I move or turn (which hurts!) I don’t believe $100 earrings should do that. The metal that holds the gem in the earring front must have an issue, it happens on both sides so I’m assuming they are just made that way. I have had my piercing for just over a week and I’m already so sick of it it’s really affecting my quality of sleep and I still have 11 more weeks of healing to go (77 more nights of sleeping with this annoying and painful snagging jewelry on my healing ears) I’m really not trying to be dramatic but this is not an issue I would have foreseen happening by going to a specialty piecing studio. It’s really unfortunate.
Hi Tiffany,
We gave you a call and had you come in and we believe we resolved this issue with you to the best of our abilities. We hope to see you in a few weeks for your downsizing of your jewelry!
For those who may be reading this and are interested in getting pierced by our piercing apprentice, please know we do have you fill out a consent form that states the apprentice may take longer than our other piercers and that they may have to redo a piercing as they are learning. We do discount the cost of the piercing because of these factors. If these are things you are not comfortable with, please book with our more experienced piercers. Please note, booking with an experienced piercer will be full price. If you have any questions, please reach out to us at 509-426-4465 or email us at [email protected].
Experiencia negativa: The artist I worked with seems to no longer work here, but I still feel frustrated by my experience over a year later. I spoke with an artist on the phone about a potential micro tattoo and sent inspiration photos. They said they would draw up some ideas. When it was time for my appointment the next day, they basically showed me 1-2 basically clip-art designs pulled directly from pintrest that did not match my description, and were slated to be about 4-6 inches tall & wide. They did not seem open to re-working the designs based on my feedback, or shrink/alter them down to the requested size. When I wanted to make the most out of the $200 minimum (regardless of time spent or art size) by considering other potential micro tattoos, the artist rejected every idea I had, even going so far as to say my ideas/inspiration were not my own personal style. I eventually grew frustrated, and decided to come back another day, as the artist and I didn't seem to be clicking. Later that day I received a call from a receptionist pressuring me to tip the artist "for their time spent consulting," even though the consult was mostly the artist telling me they were unwilling to do anything I suggested, despite telling me the day before they were flexible and open to micro tattoos, feedback on designs, took same-day appts and walk-ins, etc. Payment for a consult or flash designs was not listed on the website. Ultimately, I felt guilted by the receptionist into leaving a tip for the artist's time, which I did. However, over a year later I'm still thinking about the artist's attitude and poor communication/people skills, as well as being pressured by the receptionist who I felt was judgmental about my willingness to "pay them for their time," without asking for context or how my experience went. I'm always willing to pay an artist for their time, but I felt not much work was even done between copping basic designs from pintrest, and then telling me they couldn't or wouldn't do anything else. Overall, it was super awkward, and put a bad taste in my mouth about a studio I had been excited to visit while I was living in the area.
Experiencia negativa: Condescending. I made a review saying decent things before but I gave it time and a few experiences and things changed. I got my ears pierced and despite a cleanly environment and it was confirmed that what I said I was doing was correct I was still struggling with infection. I said that the material may not be okay for me. They spoke over me and told they "I think after 9 years I know a bit". My right ear ended up horrible and I had to let it close after taking it out. I switched the left to gold and what do you know... it stopped freaking out. I paid many times for follow up appointments and switching sizes of jewelry because I wanted professionals to help me with this hard time. They were snarky and not understanding. Rather they were Condescending, not receptive, and incorrect in the end. The only reason they get 2 stars is due to their nice shop that seems to be clean. I spent a lot of money trying to do the right thing by listening to professionals but unfortunately it went wrong when they didn't listen to me.
Hi there,
First off, we’re so sorry you had some trouble with healing your piercings. Many things can happen during the healing time of our piercing and we’re sorry you didn’t feel supported during your times of need. While we do have a lot of knowledge about piercing, it is not an exact science, and somethings that may work with most people, may not work with some. And sometimes we have to exhaust all our options before we know what’s going on. We do use ASTM-F136 implant-grade titanium, which is meant for long-term wear in the body and allergies with that metal are extremely rare. To be precise, only about 0.6% of the population have a titanium allergy. This is not to say that you are not a part of that 0.6%, just that we tend to look at the other situations that could be causing irritation first.
We are glad your piercings have settled down because that is ultimately what we want.
It is hard for us when we don’t know who you are as we cannot look up your piercing journey with us. So I’m just going to give the information I can to help clarify the situation.
We do recommend downsizing lobe piercings at around 4-8 weeks to help with the healing time. Multiple downsizes and upsizes can be part of the piercing process as it’s hard to predict certain bodies’ responses.
Posts are normally $20 each, but we discount that price by 50% when getting the posts changed at our studio within the first 3 months of the piercing. We do charge for jewelry changes and downsizes which can be anywhere from $10-45 depending on how many we’re doing. Pre-pandemic and before online booking, we did not charge for these as they were more of a walk-in basis, but due to folks not showing up for their appointments, we had to start charging for these appointments. In addition, our costs with the medical supplies and sterilization we use with each service increased due to the pandemic and to stay open, it means we have to charge for what seemingly is a simple service.
The hardest part of our jobs is that we cannot monitor each of our clients and their healing. We guarantee a clean and good start to your piercings and as per our aftercare brochure, the rest is up to you and your body!
We are sorry we came across condescending, sometimes when we’re troubleshooting we try to disseminate information in the best way we know how.
Without knowing who you worked with it is hard to find out more clarity on the situation. If you’d like to help us further with your feedback, please email us at [email protected].
Experiencia fantástica: Always a wonderful experience! Excellent service, very safe and sterile. I am very confident that my piercings and tattoos are done well and with great care.
Experiencia fantástica: I was going to go to anchored art tattoo for my back tattoo and they quoted me 6 to 700 dollars for a small back tattoo!! I decided to get a quote from Susan at mom’s tattoo and she said it would take an hour. An hour is 165!!! So I cancelled my tattoo appointment at anchored art tattoo and went to Susan instead!!! I actually got the tattoo larger than what was in the picture and it only took an hour!!! It’s beautiful!!! Susan is an amazing artist!!!!!! Also the jewlry at mom’s tattoo is beautiful and amazing!!! Overall an amazing shop!! Always check around for tattoos!!!!
Hi Cassondra! We are so happy you love your tattoo and had a wonderful experience! Can't wait to see you again!
Experiencia fantástica: I went into get my septum pierced by scout. The studio is super clean and inviting, and everyone was super friendly. Scouts apprentice did a wonderful job helping me pick my jewelry, and scout was very kind and helped ease my nerves.
Hi Cheyanne! We are so happy you had such a great experience at our studio! Thank you so much for letting us know!
Experiencia fantástica: I LOVE this piercing shop! I had a piercing done at a different shop, they had placed the piercing very wrong and so I went here to get it fixed and they were amazing. Every worker was super sweet. They walked me through every step, what they were doing, and after cares. After I got my piercing fixed. I swelled a bit more then expected, so I texted them to see if I could get an appointment and possibly a bigger bar. They responded fast and helped me. The lady that pierced me didn't work on the day I had avaliable to come in, but she came in on her day off to help me. I would 100% recommend this place❤️ plus they give you a cute paper going over about your piercing, how to care for it, type of jewelry, and who you were pierced by.
Hi Marie!
Thank you so much for your review! We are so happy we could help you with your piercing throughout the whole process! We appreciate you reaching out so we can get you the right jewelry that fits! It helps us help you! If you need anymore help, you know where to find us :)
Experiencia fantástica: I just got a tatto by Justin who is visiting from Vancouver. I saw his work on a co-worker and was so impressed I ended up booking with him for mine. I’m so glad I did! His work is fantastic he was professional and took his time. I totally recommend Justin for any tattoo work
Experiencia fantástica: My daughter had a state basketball tournament in Spokane. She was disqualified from playing unless she removed her nose piercing (HS rules apparently). My daughter’s piercing was fairly new so it would have closed up quickly without something there. We luckily found Mom’s Custom Tattoo. Because of the urgency of the situation, Zach immediately remedied the issue and without even having an appointment, he put a clear glass plug in my daughter’s nose piercing so it would be undetected and not close up! And then 2 days later we returned to have my daughter’s piercing put back in, free of charge! Zach saved the day! My entire experience with their customer service was amazing! The store/business was very welcoming and has an awesome first impression appeal. It was clean, professional, and had tasteful decor. The people there providing service were friendly and competent in their profession, and they immediately had gained my complete trust. I highly recommend Mom’s Custom Tattoo for their services. If we are ever again in the area we plan to go back and do some shopping there, maybe even another piercing! Thank you so much for everything!
Hi Sara! Thank you so much for your review! We are so glad we could help you when you really needed it! We can't wait to see you again! Hope your daughter did great at the state basketball tournament!
Experiencia fantástica: Just had a new septum jewelry put in after two weeks of pain caused by a horrible peice of jewlery put in by another well known shop. The previous jewlery had gems on it that was rotating into my septum when i slept, washed my face, blew my nose and repeatedly cut my skin whenever I tried rotate the stones out of my septum. Today, Zach and the crew at Mom's help restore my belief in reperpabal train peircers when they carefully removed the old jewlery and helped me find something that wouldn't cause damage to my septum. They were kind, and non-judgmental. They just wanted to help me. I will recommend them to all of my clients and friends. Their jewlery is high quality and safe and will not rotate into my septum. Thank you to everyone at Moms for helping me.
Experiencia fantástica: I got my nipples pierced here. Right out of the gate I was greeted with expert answers when I emailed them curious about the piercing. Then scheduling was easy. The day of sign in was quick, staff was knowledgeable and friendly and the piercing was informative, kind and as gentle as a piecing can be. I felt safe, welcomed and taken care of.
Hi Mickenzie! Thank you so much for your review! We are so happy you felt well taken care of during your piercing, it's what we strive for in every interaction! We know piercings can be scary so want to make everything else as comfortable as possible and we're so glad you got that care! Let us know if you every have any questions about healing! Love Always, Mom's <3
Experiencia fantástica: Scout did such a fabulous job. Their bedside manner was excellent. They walked me through every step and helped with breathing and grounding exercises. I highly recommend Scout, I'll be coming back to them for future piercings.
Experiencia fantástica: Got septum done by Zach, who talked me through the process and compensated well for my deviated septum. Relatively painless, less than i thought it would be :) and the time was taken to find my sweet spot. Was convinced to go here instead of where i originally was going to get it done, and I'm glad i did!
Thank you so much for coming to us and also leaving a review! We are so happy Zach took great care of you!
Experiencia fantástica: Amazing. Went in to get a piercing that was 18 plus and had a frustrating hiccup with my ID. They were so patient and kind while I worked to resolve that. I walked out at the end of the night with a lovely set of piercings that I am incredibly stoked about. Every single person we spoke to was beyond kind and friendly, they create a very comfortable and fun environment. The next time the urge to get pierced strikes, I know where I'm going.
Hi Michala, thank you so much for your review! Thank you for being kind about the State's ID requirements! We were so happy to get you in for those piercings! If we could give out 5 Stars to our clients, you would also get them!
Experiencia fantástica: My friend and I were so incredibly lucky to be tattooed by Mom herself as walk-ins on a random Friday. Every single staff person was warm, friendly, and welcoming. Every customer who walked in was treated like a close friend. Mom (Beth) did an amazing job on our tattoos and we will definitely be back next time we visit Spokane.
Hi Julie, thank you so much! We are so happy to have been able to get you in with Beth on a walk-in! We can't wait for your next visit!
Experiencia fantástica: Clean, inviting and great to work with. I’ve only worked with two artists, Anji and Beth( both have different styles). Give them an idea and they do a great job enhancing on it. I really appreciate that.. It’s a great place. You won’t go wrong choosing Moms for your tattoo work
Experiencia fantástica: This little shop is the BEST. Let me preface by saying I am no stranger to getting pierced or the piercing process. I have been pierced by Scout twice now (with the rest of my piercings having been done elsewhere). Both times with them have been EXCEPTIONAL. They are the absolute nicest human - the type you would want to pour your heart out to. I was completely comfortable throughout the entire process. They were a delight when answering all of my questions and never seemed annoyed when I took my time picking jewelry or asked about different styles. Never have I been shown better care than I was shown here. I called my mom when I left the shop to tell her how awesome of an experience I had. I cannot recommend Scout highly enough! Since my initial review, I have been pierced by Zach and left with the same warm-fuzzy feeling I had the first time. I was given well informed advice and received the best care and complete kindness. I’ve been tattooed by Beth, Anji, and Susan as well! I mean it with my whole heart when I say my experiences here have been nothing short of exceptional EACH and EVERY time. Even the Counter Intelligence Staff are delightful! You won’t regret giving this shop a chance. ❤️
Thank you so much Mishay for this awesome review. I apologize for not responding earlier, we are just getting staffed back up and trying to prepare for a safe, phased reopening. We hope to see you once we can get all our ducks in a row and can welcome folks back into the studio.
Experiencia fantástica: Beth at Mom's is out standing. She has done mine and my wife's arm tattoos. She is great to work with and in collaboration has come up with beautiful art for both my wife and me. The shop has such a great vibe that you have to experience. Cannot wait for our next art to be developed!!!!!
Experiencia fantástica: I came in from out of town as I was on vacation for the week. It also happened to be the week the wildfires were going on. Well they were about to close the shop cause a lot of the appointments were being canceled. Well I arrived right on time and talked to Zach. I wanted to change my piercing well when he looked at it he told me that it should have just came out and that where I got it done it wasn’t done correctly. After talking with him for a good 15 min about my piercing and other jewelry for when I decide to get it re done he told me of a shop near me to go that would have the same kind of jewelry they have and if I they didn’t have it he said they could probably order it. My ears are sensitive so having someone take the time to explain to me the differences and all the questions I had was amazing! My children were a little less than thrilled to be there but they were amazing about it as well. If I do happen to come back to that side of the mountain I will definitely be coming back.
Thank you so much for your five star review, Jackie! We are so thrilled to hear we could take you during some unfortunate times. (Thank goodness that's over!) So glad you found safepiercing.org helpful for your needs closer to where you live. We are happy to service any of your future services with Zach next time you're around these parts. Thank you again for the 5 star review!
Experiencia fantástica: AMAZING! Shandra was so patient and helpful through the process. I got pierced and would 100% recommend them again. The prices, cleanliness and care for anyone who walks through that door is hard to find. Will be back for more! Thanks again!
Experiencia fantástica: I was lucky enough to have Traci as my tattoo artist. From start to finish it was a fantastic experience. Traci worked with me and created a design that was exactly what I wanted. That tattoo experience was great as well. She made sure I was in a comfortable spot, and she was just so much fun during the process. Can't recommend Mom's enough!
Experiencia fantástica: Awesome place! I got my philtrum pierced by Zach, and he did an amazing job. He made sure it was placed exactly where I wanted it, and did it as quickly and painlessly as possible. 10/10 would recommend.
Hello Brigette!
Thank you so much for your incredible 5 Star review for Zach here at Mom’s. We love that you added a photo and your shiny goals were accomplished. Can’t wait to see you in for your downsize. Happy healing! Thanks again!!
Experiencia negativa: I wanted to be impressed with my experience here, but as time has passed my piercing has not been doing well and I think it could have been avoided. I received a navel piercing in April 2022, which I was told would be challenging for my anatomy but doable. Over time I noticed that the large gems on my jewelry were too large for how small my belly button is, so I went in for a consult and the piercer agreed that it’s probably been the reason it was healing so poorly. I ended up having to buy new gems that were smaller, which I felt like I should have been pierced with in the first place. As more time has passed it still wiggles a lot, and I’ve learned it’s good to have shorter bars in your navel piercing depending on your anatomy. All in all, I wish i had been originally pierced with a smaller piece of jewelry as I trusted their piercers judgement and wanted to go to them for their professionalism. I feel that if I went in again I would have to pay for the jewelry once again, which is not cheap but would probably fix my healing issues as it still gives me trouble to this day. I just wish i had been advised correctly to begin with so I hadn’t spent so much money on a piercing that would give me trouble for so long. I don’t see myself returning for another piercing here.
Experiencia fantástica: I got my nipples pierced by Dae, the whole experience was wonderful from the moment I walked through the door. The kind person at the front desk gave me little candies to calm my nerves. The whole pierci g experience was also very pleasant!!! Dae was very informative and comforting, they gave me all the information about taking care of the piercings before they even pierced me. This was by far the best piercing place I've ever been, and will be coming back for any future piercings!! ( also it was so clean in there too, you can watch the jewelry and needles go into the autoclave)
Hello Char,
Thank you so much for giving us your amazing feedback & 5 Stars!
Love that you were taken care of from start to end with us at Mom's. Dae is a wonderful piercer and we are happy they could walk you through such a feat. But you did it and we're so happy you're happy!
Cannot wait to see you in again soon.
Take excellent care until next time!
Experiencia fantástica: I got my nostril pierced by Shandra and had the smoothest experience from start to finish. The lovely person at the front counter helped me find a great piece of jewelry within my budget. My piercer walked me through everything they were doing and why they were doing it which was both educational and reassuring. Overall a great experience and I can’t wait to go back and get more piercings!
Thank you so much for your 5 Stars, Alex! We always love when you come into the studio. Thrilled to hear you had a great time with Shandra and our counter staff got you connected with the jewelry best for you. Cannot wait to be graced by your presence again! Thank you so much.
Experiencia positiva: The experience I had was okay. I went in wanting to purchase jewelry for my nose piercing since I had lost my favorite one. I was told I couldn’t purchase jewelry until I had a someone measure my gauge for me to ensure I got the right size. (I knew my original piercing was a 20G.) However, at the appointment, there was no measuring. I mentioned I didn’t want to widen my gauge, but, as they were about to put the post in, said that 18G is standard. Not a lot of dialogue and my gauge was widened without feeling like I had a choice in the matter. I feel like the person providing me info at the beginning should have told me their smallest gauge is 18G. Everyone was nice enough, although it didn’t feel that authentic - it felt like they were just going through the motions, and there were discrepancies between what the front desk gal told me when making my appointment versus how the appointment actually went. Recommendation is to make sure to ask a lot of questions up front prior to paying the non-refundable deposit and confirm the process with the person actually attending you. I will say, the place was very sterile and the jewelry does seem to be high quality.
Dear Michele,
We are sorry to hear your expectations were not met and appreciate your feedback.
We do recommend working with a piercer to make sure you purchase jewelry that will fit the length of a piercing; especially when you do not have jewelry in the piercing that we can look at and measure. And, for many piercings, when we are concerned with 'fit' we are talking about the length of the post, not necessarily the gauge.
It sounds like our staff may not have explained that well enough. We have since taken the opportunity to clarify with our staff and piercers better ways to handle certain details. We are also updating our policies and consent forms to help facilitate better communication.
Our piercer tried to explain that the jewelry you had before and lost may have been a L-shaped nostril screw or nose bone; and as you discovered, they are not as secure as the options we carry. Since your desired outcome emphasized the importance of a "secure fit" and you wanted a post and not a ring, our professional piercer opted for the threadless style option. The smallest gauge, straight barbell from quality jewelry vendors for a threadless option starts at 18 gauge, which is the industry standard for nostril piercings. Our piercer did acknowledge that this may be a small stretch for your piercing especially since you did not come in with jewelry in the piercing channel. They also did let you know it would be an 18g before putting in the jewelry.
We are happy to hear you felt the jewelry was of quality, as we only carry biocompatible materials to ensure everyone maintains a healthy piercing.
Last, just to clarify, we do require deposits to respect our service providers' time and deposits are applied to the cost of your service and jewelry purchase (if applicable), so this is not an extra cost/fee unless the client cancels at the last minute or is a 'no show'.
Thank you for letting us know about your experience and how we might improve.
Experiencia fantástica: Amazing service, kind staff, and welcome to all people. I love the warm, friendly, and inclusive environment and high quality work. Thanks Susan for my tattoo!
Thank you so much for your 5 Stars! We are so happy you found a home at Mom’s and were treated with the highest service in mind. Susan is an excellent artist and we are thrilled to hear you had a beautiful tattoo experience. Thank you for the wonderful feedback!
Experiencia fantástica: Had to cancel the tattoo due to financial reasons but they were quick to contact us and help get things figured out. I truly appreciate the efforts put in and looking forward to coming back when we are in a better position. Thank you for the amazing customer support.
Hello Matthew! We are so happy we could fix that up for you. Glad we were able to turn it around. Know that you have a home here with us anytime your family is ready. Thank you again!
Experiencia fantástica: Zach did my piercing, and Ive never seen a cleaner shop then moms. Along with Zach talked me threw every step. Changed his gloves more times then I could count. 10/10 can't wait to go back!! Thank you for my amazing lip piercing!
Experiencia fantástica: I got a shoulder Lord of the Rings ritual tattoo with Natalie. The art was everything that I hoped for at a reasonable if not great rate, and the ritual experience certainly measured up to the extra $30/hour. The ritual Natalie and I developed around my tattoo involved a Tarot draw, prepared intentions spoken over burning sage and snuffing it out with water, a Kundalini/Chakra meditation, and a playlist seeded from a handful of songs I sent to Natalie in advance, out of a variety of ritual options that could be catered to one's personal religion/spirituality. I felt the order in which we performed these ritualistic aspects and their quality helped draw both of us into the experience/a deeper than usual customer/artist connection, even amid having to listen to the playlist on headphones and plenty of potential distractions from the studio atmosphere. As for the art, Natalie took the time to verify/check the translation I provided with others familiar with Tolkien's written and spoken elven languages before designing the tattoo and was fairly flexible before and during the session with adding to the design/shading to make it look as good as possible. (The waves are more dramatic than in the original design and the water flowing out of the circle was added during the session. We also darkened the tree and stars iconography on the sail significantly from the initial shading and added some white to make the wave crests pop.) All in all, I would highly recommend Natalie as an artist to anyone wanting to get a tattoo with a deeper significance in their personal life or has a design in mind which requires fine detail/delicate shading.
Thank you so much for your 5 start review, Matthew! We are thrilled to hear you felt taken care of and that Natalie went above and beyond your expectations. Thrilled you are happy with the tattoo and the ritual she helped walk you through. Very pleased indeed. Thank you so much again!
Experiencia fantástica: In the past, I went to a local, well-known place for my piercings. Every one of them got infected and took a very long time to heal. Then, one day, I found out about Mom's and booked a nostril piercing. The entire experience was easy. The associate at the front was friendly and super helpful. Zach, the piercer, was absolutely amazing. He explained the entire process and really took the time to ensure I'd be happy with the placement. He made the piercing a smooth process, and it didn't take long at all. My piercing healed quickly, too. He did a great job on my follow-up. He was so fantastic that when my son asked for a few piercings, I knew exactly where I'd take him. Zach was so awesome with my son and made his first experience a good one.
Awwwww Krista! Thank you so much for your amazing 5 Star Review! We are so glad you had a good piercing experience with Zach and that Dylan was super helpful and positive too. Until next time!
Experiencia fantástica: Got my first facial piercing here and what can I say? I had a fantastic experience here! The atmosphere was extremely welcoming, my piercer (Zach) was very kind, professional, sanitary and experienced and they had a large variety of jewelry for great prices! Will be coming back for a bar downsizing and future piercings!
Thank you so much for your five star review, Mary. We are thrilled to hear you had an excellent experience with Zach and felt taken care of at our studio. Cannot wait to see all the beautiful things you come up with for us next.
Experiencia fantástica: I went in on Mother’s Day for a walk-in septum piercing with Shandra. She was ultra professional, courteous, and friendly from the start. Shandra kept me informed throughout the process and welcomed all questions/feedback. She did an awesome job on the piercing itself and with aftercare instructions. 100/10 wholeheartedly recommend!!
Wow! Thank you so much for your heartfelt 5 stars, Nikki! We are so glad you enjoyed our walk-in piercing day on Mother's Day. Thank you for letting us know you had an amazing time with Shandra and that you felt cared for from start to end. Cannot wait to see how it heals and for all your future times with us to come. Thank you again!
Experiencia fantástica: Shandra was an amazing piercer. She was very thorough and detailed with instructions and what to expect. The shop is beautiful and their sanitary standards are top notch!
Thank you for your powerful review, Marissa! We are pleased to hear you had a very informed and positive experience with Shandra during your time with us at Mom's. Cannot wait to see you in for your downsize and the beautiful healing process. Thank you so much again!
Experiencia fantástica: Mom's has knowledgeable and friendly personnel. I had an appointment to design a tattoo in honor of my husband who recently passed away and Susan did a design that was exactly what I wanted and it was beautiful and she was very kind to understand how important he was to me. I have no hesitation in recommending this locally owned establishment.
Experiencia fantástica: Had a very special memorial tattoo done by Susan Crofts today, it was a great experience from first contact all the way through the end. Very communicative, friendly, helpful, informative and easy to work with for a first tattoo. You'd think it would be expensive for their level of service and immaculately clean studio but they're very reasonable. I have tattoos from other places but will be going here from now on. Amazing staff great experience.
Thank you for sharing time with us, Rob. We are pleased to hear your tattoo experience with Susan was fulfilling and that you felt cared for by our staff as well. We are looking forward to all of your future work with us and the wonderful ideas we'll collaborate on soon. Until next time, take good care out there. Thank you for your review.
Experiencia fantástica: I don't usually write reviews, but my experience here was extraordinarily good. My piercer was Dae Jedic, He was extremely professional and made me feel at ease. I had a very sensitive part of my body pierced, and Dae made it feel like teamwork. I felt like he was taking care of me and helping me the whole way. Because of his techniques, experience and "bedside manner" the pain was minimal and the experience was fun. The facilities were extremely clean, organized and welcoming. I got body positive and inclusive vibes which really helped me relax! Highly highly recommended! ☆☆☆☆☆
Experiencia fantástica: Taryn McIntyre is an amazing artist to work with!!! I will definitely be coming back in for more work!! Next is a full sleeve! The vibe of the shop is a very open and welcoming environment and definitely has that comfortable home away from home feel!
Thank you so much for your everlasting love with us at Mom's! You both were such great folks to tell stories with. Thank you for gracing us with your presence. We are glad you felt safe with us at Mom's. Thank you for your 5 Star Review and for being so awesome! Until we meet again.
Experiencia fantástica: Love this place! The atmosphere is awesome. They are open and accepting of all people, and welcome you with open arms. I've never had a bad experience here. Zach has been awesome with helping me with my nose piercing that I got in CA, getting it switched out and all healed up. Plus, Mom's the only one I believe in Spokane that actually has the national certification of medical piercers for completely training and standards for safety and such. And Felix (Fe(lix)? Did I do that right?) Was one of the best people ever just chatting and helping me out in the main store. Could not recommend this place more!
Awwwwww Sarah, go on and melt our hearts why don’t ya?! Thank you so so much for your incredible feedback. We will pass on those amazing comments to both Zach & Fe(lix). Love that you felt amazing throughout your whole experience with us! Cannot wait to have you back again. Thank you for the 5 Stars!
Experiencia fantástica: Amazing, best experience I’ve had at a tattoo shop. I had a tattoo idea with a lot of sentimental meaning attached and Wrenn did an extraordinary job bringing my thoughts to life. From the beginning I could tell they cared a lot about making everything how I envisioned it and I felt listened to throughout the process. The shop was very clean and bright and feels full of personal touches. Love that they’re still keeping up COVID precautions, that’s a lot of time to be spent really close to someone else and it makes sense to be wearing a mask. I can’t wait to come back for more art or jewelry!
Wow Ella!
Your review is absolutely beautiful and we're in awe. We loved reading over all the places we were able to meet and exceed your expectations. We love that you had an amazing time working with Wrenn and you felt cared for by them.
Glad you loved our personal touches around the studio too! Thank you for feeling us on trying to keep folks safe during covid while still providing excellent services.
WE cannot wait to have YOU back! You're the best! Awaiting your arrival again in the not so distance future.
Experiencia fantástica: Booked a tattoo appointment with Natalie Doud online, it was super quick and easy and the check in process was a breeze too. Natalie was amazing and quick, and my ink looks healed! I wasn't sure what to expect for my first tattoo but I will absolutely be going back for more!!
Experiencia fantástica: I’ve been getting tattooed by Anji forever and will be client of hers for eternity. She’s so very very kind, so funny, so knowledgeable. Her art is fascinating. Her tattoos are some of my favorites and definitely the most meaningful. I intentionally get my most meaningful tattoos from her because I know she’ll handle them with compassion and understanding. She is also very cool and gives great horror movie and documentary recommendations. 100/10 would recommend.
Thank you so much for giving your very vivid appreciation of our beloved Anji. She is one of a kind and we feel like you've nailed it. We love hearing that you feel safe, seen, and understood here at Mom's. Thank you for voicing all the aspects that keep you coming back for more. Feeling blessed by your 5 Stars. Thanks Julia!
Experiencia fantástica: Such a nice , friendly place . Zach is amazing. Really pretty jewelry, didn't try to sell expensive stuff. Will recommend
Thank you so much for letting us know about your amazing experience with Zach as your piercer. Love that we could get you something from our many shiny items in your price point. Thanks for the photo too. Your piercing looks great! Thank you again Lori, for the wonderful 5 Stars!
Experiencia fantástica: My 2 sisters and I were tattooed by Natalie this past weekend and I can’t say enough good things about Natalie and the shop. Getting the tattoo was painless but more shockingly, the healing process was totally painless too. The only reason I was feeling my tattoo was bc of the second skin on it…no pain or irritation whatsoever. Thank you so much Dylan for getting us in!!!!
Wow Delana!!
Thank you for your glowing review. We are beyond thrilled to hear your tattoo was painless, you were able to be seen quickly, and that you left us solid feedback about the experience. Love that Dylan was able to assist and make your tattoo dreams come true with Natalie!
Thank you for the 5 Stars and for being a rock star in general. Can’t wait to see what you’ll get with us in the future!
Experiencia fantástica: Great experience from the moment you walk in the door! All of the staff were so friendly, and I love how light the space was. Some piercing places are too dark to really see the jewelry when picking it out, but this place does not have that problem. Had a piercing removed and put back in for a medical procedure and worked with Zach once and Dae another time. Both were great at letting me know what they were doing. Also loved seeing how important it was to them to keep everything clean. Will be bringing my mom here when she gets her next piercing and for any other piercings needs in the future!
Hello Adreanna and thank you for your amazing 5 Stars! We are so pleased to read you had a great experience with us at the studio. We love hearing your thoughts on the lighting and overall feel you got with us over your multiple visits. We will pass on the beautiful words you’ve said about Zach and Dae too. Cannot wait to have you (and your mom!) in with us in the future. Thank you so much!
Experiencia fantástica: I'm so glad Mom's Tattoo set me up with Dae when I scheduled an ear curation appointment online. Dae is an absolute dream. He was such a professional and was really patient and empowering when I was making jewelry and piercing decisions. The actual piercings were a breeze - again, all credit to Dae. He makes sure to verbalize every step and is so respectful during the whole process. Huge fan, and definitely recommend both Dae and Mom's Tattoo!
Oh my stars Sarah, this review is so beautiful to read! We are THRILLED to hear you had an amazing Ear Curation Experience with Dae! We love that you felt empowered by the collaboration and we thank you for your feedback.
Cannot wait to see you in for your downsize and other amazing projects you’ll dream up in the future. Thank you for the 5 Star Review!
Experiencia positiva: I got a tattoo from Ris about a month ago and was super happy with my results. However, within the first couple days I noticed that some ink had bled but just thought that it was ink that had stained my skin. A month later now, it is still there and I learned that it was actually a blowout. A little upset about it, but overall I still love the tattoo.
Hello Hannah!
Thank you for bringing this issue to our attention. The owner has reached out to you via email but we have not heard back from you. We look forward to hearing from you soon.
Experiencia fantástica: This shop is the best piercing parlor I have ever visited. They're a little more spendy than some but that's because they serve QUALITY. I've had multiple piercings done here and every time the experience has been incredible. My last appointment I was with Dae, highly recommended. They made me feel so comfortable and relaxed during the whole process. If I have it my way I'll never go anywhere else for piercings, and will definitely be requesting Dae in the future. Also, I was getting my nips pierced. This is a piercing I had already had done but for various reasons allowed them to heal. My second go around was significantly less painful and I can only imagine that was due to the piercers skill and quality of the jewelry. I cannot recommend Dae enough. And as anyone can imagine, getting your nipples done can feel incredibly awkward but Dae made me feel so comfortable and relaxed that it didn't feel even a little weird. What a great experience.
Wowwwwww Teaera!
We are thrilled to hear you had a very comforting piercer for such a potentially uncomfortable piercing! We pride ourselves in having some of the friendliest staff, highest quality jewelry, and perform top notch work.
We are so glad to hear you had a wonderful experience with Dae and that you felt taken care of by our staff.
Thank you so much for taking the time to reflect your thoughts and for your shining 5 Star Review! Cannot wait to have you back again for some other amazing work.
Experiencia fantástica: I’ve been tattooed 3 times now by Ris! They are always so kind and fun to talk to, so talented in their work and has such a brilliant creative mind!! I will always come to moms for anything tattoo/piercing because it’s such a clean friendly environment!! (Not the gross bro-ey tattoo shops I’ve been to in the past) I always feel welcome to be myself! Thanks for being such a great team (:
Thank you so much for your 5 Star Review, Payton! We love hearing you always feel welcome to be yourself with us and that you're thrilled with the work you're getting by Ris! Thank you for sharing time and space with us. Looking forward to all the amazing work we'll do together in the future.
Experiencia fantástica: My piercer was named Dae and he was amazing he guided me through the whole process. I was incredibly nervous and scared and he made sure I was calm and answered all my crazy questions. I have 9 total piercings and have come here only for 2 of them out of the nine and I have never had a bad experience they have always made sure that I was happy with what I had purchased and made sure everything was done perfectly thank you so much Dae and everyone else for actually caring more about the customer and not just shoving needles through people because you want your money.
Experiencia fantástica: First off let me just say how incredibly friendly the staff is. I was hoping to get a same day double helix and ended up scheduling for later in the week, Dylan called later that day though and they were able to get me in! I went in and everyone was polite, friendly and clean. They took great pains to explain to me exactly how the appointment would go and my piercer, Dae, did a wonderful job showing me how things were sterilized and exactly how the process would work. My one “downside “ is probably the pricing, I knew how much the piercings would be as it stated online BUT I was a bit surprised by all the separate charges for the jewelry (this could just be that I haven’t had a piercing in many years tho and could be the new standard, I wish it was a bit more clearly stated online what an approximation of the jewelry charges would be so I could better prepare). Overall I 100% recommend this place for piercings and love their work and attitude, and it was absolutely worth every Penny! Thank you!
Thank you so much for your 5 Star Review, Remo! We are glad to hear you had a great experience with both Dylan and Dae and that we were able to get you in as soon as the same week. We can sometimes do same day appointments depending on availability. Thank you for being patience with us getting you on the books.
Since the jewelry is customizable to a client's desires, needs, and budget we do our best to offer quality jewelry at various price points. Our online scheduling system tries to give clients a basic run down of the services and price points. At the time of appointment we give exact quotes based on our clients choices by confirming via printed receipt before the service or sale.
We thank you for your feedback about this as we aim to provide an excellent service that makes client feel seen and heard. We understand your perspective and will take what you've said to heart.
Let us know when you need a downsize or any assistance in the future. Thank you again for the 5 Stars!
Experiencia fantástica: Definitely one of the best places in town to go and get a piercing. Super hygienic and masks are still required (which is super nice if you want a piercing but have an autoimmune issue and can't get the COVID vaccine). I have gotten piercings from both Zach and Dae, and I hope to get one from Shawndra soon! Zach and Dae are both consummate professionals who take their jobs seriously while also maintaining a calm, friendly demeanor. They do everything they can to make you feel at ease and comfortable while you are getting a piercing. I also appreciated their commitment to hygiene. Zach and Dae changed their gloves and washed their hands every time they touched a surface! I knew I would never have to deal with an infection or anything, because they kept everything so clean! I have yet to get a tattoo from one of their artists yet, but if their tattoo artists are as professional and excellent as their piercing staff, then I will definitely be heading back in for a tattoo!
Experiencia negativa: First off, they are still requiring you to wear a mask upon entry. Who still does that? Secondly, their jewelry was EXTREMELY overpriced. My teenage daughter went in there looking for jewelry while we were in town and spent nearly $100 bucks on literally nothing. She doesn't even wear what she purchased. I do not recommend these people for jewelry, at all. They're literally the Joe Biden fanclub headquarters of Spokane. They probably have a mural of Dr. Fauci in the back somewhere. Don't waste your time here.
Thank you for giving us the opportunity to explain who we are and why we've implemented certain policies through these trying times.
All of our piercers are Members of the Association of Professional Piercers with over 20 years of combined experience. Every year our body piercers attend the APP Conference in Las Vegas to continue their knowledge & expertise. We go above and beyond to provide a safe and sterile environment for all piercings and installations.
The jewelry we carry is of the highest quality in the industry that is implant grade and biocompatible for all folks, even those with sensitivities. We do our best to provide a range of safe jewelry styles and options including body safe solid rose, white, and yellow gold, implant grade titanium, and annealed steel products. We don't claim to be the cheapest but we feel confident we are amongst the safest. We carry jewelry options that begin in the $30 range which can increase from there, depending on materials and size. All jewelry we carry meets American standards of safety and quality that is made to last. Keeping our clients and staff safe is amongst our top priority. We stood behind safety before the pandemic existed.
We are doing our best as a small business to maintain our standards while continuing to stay open. Healthcare and hospitals are still requiring masks for their workers and patients, and though we are not healthcare workers, we work extremely close to our clients and create wounds, which means we should be taking these extra precautions. We are also on par with those in our industry that believe in the highest quality and safety. We think wearing a mask is a small step toward community care and prevention. For those who don’t come to the door with masks on, we happily provide them to make it easy.
Since reopening early summer of 2020 we have had no covid case outbreaks amongst our staff or given it to clients while at the studio. We value safety above all, even if some of our clients might not see where we are coming from on all this. Trust us, we want nothing more than to have the circumstances be different so we could all just move on.
Before any jewelry is installed, pierced with, or taken to go we verify the cost with clients to make sure it fits their budgetary needs. We print out a receipt beforehand to confirm the total and never force anyone to make a certain purchase of one product over another.
We could not find her in our system as no name had been given to look up past services. If your daughter is a minor it sounds like she got a service from us with your permission. We are unsure if she received an install or piercing service or if the purchase was simply to go. We strongly advise clients to not take out their jewelry for a fresh piercing as this can lead to complications. Please understand, that though we have different political and social beliefs, we care most about the services we provide. If your daughter has any trouble with her piercing please feel free to reach out. Our number is (509)426-4465 or email is [email protected].
If you no longer wish to work with us we still recommend staying with studios who carry the best quality jewelry as opposed to something of a lesser standard. You can find your local studio at safepiercing.org.
Thank you for your feedback.
You take good care.
Experiencia negativa: I got my nose pierced here a few years ago and the piercing is not straight. I’ve been needing jewelry changed (since I can’t do it myself with this crooked piercing) but due to covid have been waiting. I’ve also been wanting some additional piercings, but based on their non-refundable deposits and no guarantee of actually leaving with the desired piercings, I’m reluctant to schedule an appointment. Also, a $10 charge for PPE (per appointment) is absurd. Considering their prior sterile precautions (and working in healthcare myself) I know additional PPE does not cost this much. They’re also out of place for requiring vax and boosters.
Hi Averie, we’re sorry you’ve had trouble with your piercing. It looks like you first had your piercing done in 2017 and it looks like that’s the last time we saw you. We wish we could’ve helped you sooner, as this is the first time we’ve heard you had an issue.
The reason we require deposits is because when we first reopened after quarantine, we were appointment only and our clients kept no-showing us. This was hard because we had limited appointments we were taking in a day to be safe with Covid precautions (we didn’t know the cause of Covid when we had to reopen). This left our studio and our service providers with nothing to show for and no way to fill the appointment as we couldn’t have our lobby open for walk-ins. We started nonrefundable deposits because we found it helped retain our appointments and folks would actually show up if they had money down. Deposits are transferable, meaning they can be used for jewelry, retail, or other services. These deposits help protect our people and get them paid for their time if the appointment is a no-show. If you are there for your appointment, the deposit gets put towards your appointment at the end.
All piercings are anatomy dependent, meaning if you don’t have the tissue to pierce, we recommend not piercing that part of your body. You can always consult with a piercer about any piercings before making the actual appointment. A lot of time, if you walk-in and there’s a piercer available, they can quickly make an assessment for you and then we can book after that, or if there is time, even do the piercing then!
As for our $10 PPE Surcharge, the reason we had this is supply costs did in fact go up due to Covid and right after quarantine our supplies were extremely hard to get. This led to us spending more time trying to find our supplies, which means more labor costs on our end. Boxes of gloves went from $6 a box to $20 a box, and we supply everyone in our studio with masks and extra PPE that was required by the state right after reopening (like aprons and drapes for service providers and clients). We do have extremely high standards and thus didn’t have to change much (we have all auto sinks/soap dispensers/paper towel before pandemic) except for adding hand sanitizer stations at the front of our lobby, and our two back entrances, which did cost us extra. You may not see the extra costs for your items in healthcare, but I’m sure the patients do.
Last but not least, the reason why we require vaccinations and boosters for under-the-mask services is so we can keep our clients and staff members safe from Covid. Since the pandemic started, we have had no instances of getting Covid from our clients, nor have we given it to them. We have had no one contract it from each other as coworkers either. I know it seems like that should make us relax a bit on our protocols, but it actually tells us to keep doing what we are doing. We do not require vaccinations for anything outside of the mask, so if you’re not vaccinated, you can still get services outside of the mask.
Hope that helps explain why we do the things we do! If you’d like more information or if you’d like our help further, please contact [email protected]!
Experiencia fantástica: A little over three weeks ago, I came in to get my septum pierced with Zach. He did an amazing job, walked me through the whole process, and was just all around great at what he does! Super nice too. Definitely a little more pricey going to Mom's, but honestly I think it's worth it. And the cashier was super nice as well, I think their name was Dylan. I'm so sorry for forgetting their name! Super clean shop, everyone we interacted with was great. Only thing I wish for is for them to get hoodies that aren't zip up! I would have snatched one up in an instant, haha.
Experiencia fantástica: This was my first time getting a piercing since I got my ears pierced about 4 years ago. I didn’t have a place in Spokane that I truly was dedicated too and I found Mom’s and specificity Dae on social media because I was looking to get my Naval pierced. My experience getting the piercing was amazing Dae was super informative especially about body piercings and letting me know that my naval would actually be better if we did it on the lower skin instead of how it’s usually done and I love it it’s so unique! I was super worried about getting my naval done because many people have issues with it healing and some get infections etc. Dae made me feel so comfortable and told me everything to do and I’ve never had an issue since I got it in February. The whole building was very welcoming and friendly everyone in there felt like they wanted to be there and it was a fun and easy experience! Will absolutely be going back to Mom’s for my next piercing adventure!
Deja tu opinión sobre Mom's Custom Tattoo & Body Piercing:
Mom's Custom Tattoo & Body Piercing aparece en los siguientes listados:
Otros estudios de tatuajes que podrían interesarte
Anchored Art Tattoo
Fortunata Tattoo Studio
All About It Tattoo
Feel Good Ink
Añade tu empresa a nuestro directorio de forma gratuita
Si tienes un estudio de tatuajes y quieres aparecer en nuestra guía, envíanos la información de tu empresa y podrás aparecer de forma totalmente gratuita.