New Element Tattoo & Piercing

Experiencia fantástica: glen , was great' quick and easy ' i recommend them top rated thanks so much

Experiencia fantástica: Glen was very professional and helped put me at ease while I got my piercings. Definitely recommend.

Experiencia fantástica: Best place to go! Everything is a 10

Experiencia fantástica: I had Ali do a dragon tattoo and fix the 30 year old initials on the other shoulder and add my wife's initials to it it all came out great will definitely be going back to her for my next tattoo

Experiencia fantástica: Been 1 year since I had my lip done. I love how fast Glenn was. Going back for more soon

Experiencia fantástica: Evan was great! He was kind, patient and very informative. It was a little wait, but Evan made the wait worth it.

Experiencia negativa: Went here for my first piercing. Man was very rude, didn't really greet me, and gave no conversation. He took me into the room and jammed the needle in my nose before I was even ready and then rushed me out despite I felt dizzy. He explained the cleaning and handed me a paper and then walked away. It was a bit traumatizing to say the least. It seems a lot of people have had experience with this same piercer I assume. Ide probably go again because it's cheap but that's really it. Piercing is okay tho.

Experiencia fantástica: Keanna is the best quick and painless 5 stars

Experiencia fantástica: I recently got my eyebrow piercing done by Keanna and she was very nice and I didn’t feel nervous at all! She did a wonderful job! I’ve gotten 3 of my piercings done there and it’s been amazing each time!

Experiencia fantástica: Me and my bestfriend both got our navels done and it was great. They were amazing at their work. Quick and easy as well as being over the top clean in their rooms and their sterilization was white glove approved. I will always go to them for my peircings...

Experiencia fantástica: I had Glen who talked me through it and made this trip from out of state truly worth it he was funny and humorous and very respectful gentleman I will definitely revisit

Experiencia fantástica: i just got my ear pierced by glenn, he is very fast when piercing you and he will get you RIGHTTT !

Experiencia fantástica: Genuinely my favorite place to get my piercings done. Glenn has done almost all of my piercings (he has done all the ones I currently have) I will always return for more piercings from Glenn. I love the energy!

Experiencia fantástica: Thank you glen, wasn't sure what to expect but expectations were definitely exceeded

Experiencia fantástica: Glen did so amazing. If you need a piercing he is your man. He is so good at his job and makes you feel so comfortable. 10/10 recommend. He did my husband's piercing, my daughter's piercing, and my piercing. The guy doesn't miss.

Experiencia fantástica: Glen did amazing did me and two other friends was fast and efficient made us feel comfortable and I freaked out for nothing lol but looks great very happy

Experiencia fantástica: I had heard good things about Glenn at New Element and when my friend and I decided on a day, it was an easy choice. I had my nose and helix pierced within a matter of minutes. Glenn was extremely pleasant, explained everything I needed to know in great detail and very professional. I highly recommend him and New Element to anyone! ⭐️⭐️⭐️⭐️⭐️

Experiencia fantástica: I got my tongue pierced he did so good it didn’t hurt at all he’s funny and professional at the same time I’m going back for some tattoos

Experiencia positiva: My overall experience was great expect my piercing is crooked! My piercer was Glen he was great no complaints on him at all he explained everything really good! But being I was so excited to get the snake eyes on my tongue to show off in pictures I can't because it's crooked I'm sure there's not much they can do but 15$ for a crooked piercing makes me unhappy ..

Experiencia negativa: Pricing advertised is a complete lie! The staff are rude and condescending towards clients, I wouldn't recommend this place to anyone! Not to mnetion the whole place was disgusting and needed cleaned BADLY!

Experiencia fantástica: I just got my belly button pierced and Glenn was amazing super quick chill guy and didn’t even realize he had done it definitely will come back if I want another piercing! Also only $15.

Experiencia fantástica: An all-around amazing shop. The space is clean, the vibe is relaxed, and the staff are friendly, knowledgeable, and clearly passionate about what they do. Can’t recommend this place enough!

Experiencia fantástica: These piercings look badass and the atmosphere is nice. Good service too. very fast

Experiencia fantástica: Glen did our piercings he did a amazing job with distracting from the pain and gave us a nice stuffy to hold on too, he’s a funny guy would recommend

Experiencia fantástica: Very nice and personable! Got us in quickly and did a great job on our piercings! Thanks Glen!!!

Experiencia fantástica: GLEN the piercer was AMAZING!!!! He was super kind and caring and has that vibe and personality that you just want to hang with all day!! I came in to get my eyebrow pierced, my daughter(17) got her septum pierced and my son(14) got his ears pierced. He made them feel very comfortable and was great about explaining all the after care!! HIGHLY RECOMMEND!!!!!!!!

Experiencia fantástica: Got my nose and nipples pierced today, this establishment is extremely professional. Glen did my piercing and he did them fast and made sure things were clean and simple to understand. He did a great job, if you ever want to get a piercing, definitely go and ask for glen. He’s an amazing piercer

Experiencia fantástica: Glenn was awesome and definitely lived up to and beyond his reputation. Love he called my kids mija and made us feel comfortable and knowledgeable. Thank you.

Experiencia negativa: The girl at the front counter was really rude. I was looking to get my 12 year old daughters nose pierced. Yes, I know that she is a little young for a nose piercing, but there is a way to conduct yourself. She was NOT professional at ALL.

Experiencia fantástica: Got my first 2 tattoos here I got a black widow on one arm and a praying mantis on the other. The girl who tattooed me was Soo nice and her line work was amazing. I can't remember her name but I also got my first piercing there too on my eyebrow. The guy who did it knows what he's doing it didn't hurt at all. I moved back to Denver I wanna get more tattoos I don't drive but I'm tempted to take a bustang there to see if she'd tattoo me again that's how much I liked her work. I already know what I want a wasp or a black ant. I'll eventually get a red and too. Another possibility is a cockroach. I'm going off topic so I'll end by saying best tattoo shop in Denver.

Experiencia fantástica: Had a good experience. The place was busy but once I got in Glen was a really chill dude and quick with my piercing. He was very informative about the after care and how the procedure was gonna go. Will definitely go back in the future for other piercings. Also the way he did the tongue piercing it was absolutely painless and only took about 3 seconds. Definitely worth the $15.

Experiencia fantástica: A long time waiting to post a review, I wanted to wait to post the pictures of my ear and tongue piercings. I only waited to show the precision and accuracy of the placement of the piercings.

Experiencia fantástica: I had a great experience with Glen, he helped me remove a rejecting dermal anchor and made the process super smooth. They're clearly knowledgeable and care about their clients. Highly recommend!

Experiencia fantástica: Loved it very friendly place..Can't wait to go back and get more piercings that I want to get

Experiencia fantástica: I have been twice to get piercings here. One was my bellybutton piercing and the other was my septum. I would highly recommend as Glen did such a phenomenal job on my septum piercing. It was quick and painless and it came out very beautiful. Everyone was so nice as well!

Experiencia fantástica: Went with a friend to get her nostril pierced. Watching her go through and experiencing it with her was fantastic. I highly recommend coming here for piercings.

Experiencia fantástica: This is the best place to get a piercing or tattoo. Glenn was great when my daughters got their piercings, and Ali is an amazing tattoo artist. Her attention to detail is on point and she is so kind. Definitely recommend!

Experiencia fantástica: Got my ears and a tattoo done in the same day. Very professional and nice crew. Couldn't ask for a better experience

Experiencia fantástica: Saw the sign for $10 piercings and decided to stop in. There was an hour wait but they let me pay and come back, when I came back I only had to wait an extra 15 or so minutes. Glen did a vertical labret also called angels kiss on my lip. And I think it turned out great. I’m actually planning on going back this week to get some more piercings. Glen was very patient and thorough before doing the piercing and while explaining after care details and said to call if I have any issues. It’s only been a day but so far so good. I’m also probably going to get my fiancés handwriting tattooed on 1 arm and my dads tattooed on the other arm before I move away from the area (because both passed away dad in 2004 and fiance in 2022) and they seem to do great tattoos there too. I’m really glad I found this place. I can’t believe the piercings are only $10 and that includes the jewelry!

Experiencia fantástica: Glen did an amazing job on my nose piercing today! My best friend and I came in a little nervous but he walked us through the whole process and made us feel completely comfortable through out the entire time spent there! He gave clear instructions on how to care for our new piercings and said we could call with any concerns! We will definitely be back to see him for our next ones! 10/10 would recommend Glen for any future piercings!

Experiencia fantástica: Took my son to get his ears pierced yesterday. It was packed! We were there for about an half and a half just because there were so many people there for piercings. Glen called us back and despite being busy he still took his time to explain the procedure answer any questions and talked to him the whole time. He kept his cool under the obvious stress around him.

Experiencia fantástica: Awesome shop. Very nice staff. Excellent prices, definitely my first stop for this kind of thing!!!

Experiencia negativa: Anyone know if Jason is still tattooing and doing piercings? New Element is a joke now that he’s gone! How is this place going to stay in business with Glen being the main person doing piercings?. He is unprofessional and so sloooooow.

Experiencia fantástica: Love this place first time showing up here since Iam new in town! Great prices and friendly staff!!! Definitely would recommend. My tattoo artist Mariah was awesome she did an amazing job ☺️☺️ she is the best!! Got this tattoo in memory of my dog who passed. Great shop ☺️☺️

Experiencia negativa: Made a tattoo appointment first artist left 20 minutes before my appointment made a new appointment they take my deposit and still come up with excuse wouldnt go they just steal money got screwed after making an appointment right after their firts artist was unproffessional and just took off

Experiencia fantástica: I loved it here. We walked in and just filled out a for me to get my ears pierced. The lady who did it took me through the steps and made sure I was okay with it before doing it. It didn't hurt much either :>

Experiencia fantástica: Huge thank you to Keanna! She did my little sister's earlobes and my daith piercing flawlessly! 10/10 would recommend her to do your piercings! Thank you again so much.

Experiencia fantástica: Everyone that works there is awesome. Special shout out to Glen, he took care of my wife, for multiple piercings, and whom was quite nervous, and he was just awesome. I went in a few days ago to get a wedding band tattoo. The tattoo artist, Cade, was spectacular. He was able to get me in and get me the tattoo during a walk in. The tattoo went quickly and was done absolutely wonderfully.

Experiencia negativa: I went in for a shenmen and come out with a rook. I purchased an earring for the piercing. Lady took my personal earring and said it didn't fit. She put in generic earring. I trusted that she put my personal earring back in the box, but when I got home, the box was empty. Frustrating when you go in for one thing and you come out with something totally different and they keep your personal. Day light robbery.

Experiencia negativa: Highly dissatisfied, got my belly button and nose pierced here and they came out wonderful! Got my tongue pierced today by Glen and it came out diagonally and awfully placed, the correct piercing was used but no clams or dots were put to use.

Experiencia negativa: They pierced my helix and lobes with the wrong jewelry I had to change my lobes a couple days later and had to take the helix out all together days of extra pain because they didn’t use the right jewelry

Experiencia fantástica: Love this place! It's always clean and the people there are pretty chill, got my lip done there a couple years ago and got my tongue done today. Never any issues. My piercer Glen did an awesome job! You could tell he knew what he was talking about and was quick with it so less painful in my opinion. Will go again for my next piercing for sure

Experiencia fantástica: Jason is an amazing artist! He has done most of my tattoos. I highly recommend him. Everyone is always so friendly and helpful. Very clean environment.

Experiencia fantástica: Very popular place!! The piercer Glenn was very patient with his clients that I observed! My piercer Glenn brother was pretty cool in short conversation!! They provided adequate information prior and post care! I would go back!! I got the Ashley and absolutely love it!!! My son did his ears for second time !

Experiencia negativa: Very busy place, not sure if that's because piercing is only $10. Waited 2 hours for nose piercing and had to leave. Didn't bother trying to get money back.

Experiencia negativa: I was waiting over 40 minutes and because they didn’t put my name on the paper list they had after I checked in they put me at the bottom of the list so when the ladies I checked in after were getting pierced I found out there was still another 5 people ahead of me so I got my refund and left this was a awful experience. The worst part is I've had all my piercings done there (both industrials, my nipples, my orbital, and one side of my nose and a tattoo) and never had a bad experience until today.

Experiencia fantástica: Glenn is an AMAZING piercing artist! He’s so nice and kind to you! Makes you feel comfortable for the pain you go through lol but I’m obsessed with my piercings so pain well worth it! 100% recommend!

Experiencia fantástica: Glenn did an awesome job doing her first nose piercing today. Made her comfortable, was very professional and I didn’t even notice he actually started until he was completely finished. It was clear from the start that her safety, during and after, was a top priority. Clean shop, front desk gal was very friendly. Overall great experience and will use for any future piercings.

Experiencia fantástica: Piercing services are very professional. The area is very clean and the artist is thorough in explaining everything about the process.

Experiencia negativa: Apparently this shop has gone way down especially with their attitudes. Jason's soon to be ex wife is walking around telling everyone he cheated and just left and Cade can't even make eye contact and is being extremely rude to any questions asked. I even tried to joke with him and still same attitude so my friend and I said can we just have our money back please and Cade hands it to me in a wad after getting mad I said his name wrong. Been going here for years but I'll be finding somewhere else to go. I'm sorry the shop is having issues but that's not the customers fault and we shouldn't be treated as such.

Experiencia negativa: Absolutely terrible at piercing septum’s. Warned us that it could be uneven, though I haven’t heard that from other places that pierces…. DONT GET PIERCED HERE!!! PLEASE

Experiencia positiva: Piercings were clean and fine, one person was a bit rude. Good experience still

Experiencia fantástica: I feel like home every time I come here ❤️‍ The ladies and even my piercer is fantastic ! Come get your behinds down to the shop!!!! You missing out hella if you ain’t here

Experiencia fantástica: We always get our piercings here and have great experiences. Today me and my daughter got a tattoo by Cade and it was a great experience. He did my mom's signature for me I just lost her at the end of December and It was my daughter's first tattoo and he was super nice and made her comfortable before he started and also checked on her during. And when she decided she couldn't handle getting her second one he didn't get mad or bothered which I appreciated. He just moved here not to long ago I hope he grows his clientele because he deserves some recognition ☺️ Thank you Cade!

Experiencia fantástica: I’ve gotten in total 6 piercings and one tattoo from here, each time it was great. Never had a messed up piercing and the tattoo is amazing. 10/10 do recommend

Experiencia positiva: Clean shop, good prices and nice enough staff. The issue I had was with my piercing, there was no 1,2,3 breath, the traditional count down to prepare ones self. I felt a scratch like feeling that made me jump and all of a sudden I was pierced. Because I jumped, my piercing sits lower than it should. That worries me a bit, but the artist simple said "because you jumped it's lower than I'd like but it won't migrate out". I wouldn't have jumped had I had proper warning first of all and this wasn't my first roadeo. Also, he doesn't use catch tubes, that seemed weird to me. Idk. That may just be my preference.

Experiencia fantástica: Glen I think was his name did my sister and i, was super nice and funny, helped ease her nervousness by joking around and getting the piercing done fast and painless!

Experiencia fantástica: Love the staff. Always friendly. Great work. Affordable prices. Only place I go for my piercings.v

Experiencia fantástica: Glenn was my piercer and did an amazing job! Such a kind man and made this a great experience! I've had many piercing over the years and this was a fast easy and enjoyable time! His sister at the front desk was also wonderful and made me feel even more at home!

Experiencia positiva: I get my work done by Jason. I like his work, it's always been straight and clean, I think his pricing is fair

Experiencia fantástica: Absolutely recommend for all peircings and tattoo needs. Jason is my artist but everyone there is talented. Dermals are phenomenal and well placed, regular peircings priced right and heal well. They won't do things that they don't feel will work or stay! Photo is of the back piece is first sitting for a very intricate piece.

Experiencia fantástica: Always have had a good experience here, I’ve gotten most of my tattoos from Jill who is insanely talented and piercings from Jason who is funny and easy to talk to. I definitely recommend coming here!

Experiencia fantástica: I had a black and grey tattoo done by Jason last week. The tattoo is turned out beautifully! He has a very gentle hand! Easy healing time! Shop is clean and professional. Will be back and would recommend!

Experiencia fantástica: My 9 year old has adhd and they pierced her ears and had patience with her and did a amazing job was in and out

Experiencia fantástica: Went in and got pierced today. Septum. Imma be straight, I've always known the risks of piercings and tattoos as I was raised around that industry, I've had a few messed up piercings in my time. Honestly don't care, especially when you spend only 10 bucks for one. You get what you pay for 98% of the time. It's just how it is. Even though my piercer was rude I don't mind as long as I don't have to put up with it long. Get me in n get me out. But I do also have to mention tattoo artists and piercers are 24/7 customer service reps on the job. Lots of people just can't be pleased in life and make it their problem.

Experiencia fantástica: Glen, the piercer, was FANTASTIC. Professional, friendly, quick, and really affordable. I got mine and my friends ears pierced, and we were in and out. He used a digital caliper to be sure my piercings were level, I’ve never had a piercer with such attention to detail. This place came highly recommended, and I can confirm it was wonderful. I’ll be back for more!

Experiencia fantástica: Stopped by to get a couple of piercings shortly after they opened. There was no wait. Jason is amazing! He had me sign the waivers on the tablet and explained the procedure, the jewelry they use, and after care. I have a few piercings already, but I’ve had them forever. It was nice to hear everything again, just in case things have changed. I highly recommend Jason! You can’t beat $10 piercings, which includes the jewelry. Please tip generously… They deserve it all!

Experiencia fantástica: At first I was nervous, and didn't know if I wanted a regular nose piercing or my septum. The guys here was very nice. And 10 dollars I couldn't beat that, in Denver that is a very pricey piercing because it's a blind piercing. He legit did it in the matter of seconds didn't. Hurt and even bought my cleaning supplies from them. I would definitely will be coming back maybe next time for ink. These guys are legit.

Experiencia fantástica: I’ve been coming here for 5 years and come here when I want a piercing. Everyone is so nice and knowledgable. Every piercing is quick and the after care sheet is very easy to follow. I always recommend this place and will keep coming here for all my piercings. Thanks to everyone for being so friendly and affordable :)

Experiencia fantástica: This place was amazing! My daughter was getting her ears pierced. Jason helped her and was very professional and kind to her. My husband and I were asked if the placement was correct. We said yes but didn't really need to check because he measured it with a micrometer to perfection! He spoke with our daughter to let her know that if she needed a break to just let him know. He lined up, told her to take a big breath, and was quick and painless for her. He finished the other ear, and she was very happy with a giant smile on her face. He gave us the run down of what we needed to do to care for it and handed us a sheet of paper with the info. He also reminded us of his name and told us to call him if we had any questions. Thank you so much, Jason, for a great experience for our daughter!

Experiencia negativa: My sister and I came in to get double lobe piercing. When we walked in, no one greeted us or explained how to sign in with their tablets. Jason, did our piercing. He was rude from the beginning. We just wanted our piercings. He did mine first and they looked good. My sister got her markings and one dot was uneven. I asked if he could raise it by a few cm. He told me to mark it myself since the ruler said it was exact. I fixed it for him. And while he pierced her ear he said “I hit your cartilage and it is slightly off.” He purposely moved the piercing so it was the way he wanted it. I would not recommended this place. They may have cheap piercings, but they are very rude and unprofessional.

Experiencia fantástica: Got a conch piercing from Jason and it was amazing! He was so quick like a ninja and i barely felt it! 10/10, cant wait to go back to him again.

Experiencia negativa: Super busy! It was a revolving door of people .. guy doing piercings was a bit rude & had attitude but seemed everyone there had a bad attitude. He pierced like 15 people back to back before even getting to us. He seemed very agitated with a young girl who was getting an industrial piercing because she was crying. He did one of my daughters piercings then said "i need a smoke before i snap on someone" & walked outside left us waiting for someone else to come finish her piercings. Neither of them washed their hands before doing piercings. There was no wiping anything in the room down between clients. They didn't use any clamps just shoving needles in people. They didnt even verify I was actually my daughters mother, I couldve been anybody saying I was her mom. That's not professional in my opinion. I know nothing about the tatt artists but as far as piercings, you get what you pay for i guess.. will not be going back.

Experiencia negativa: Never will go back! My piercing is crooked and If they didn’t want to do what I asked they should have said NO. Rather than make a customer feel uncomfortable. Ended up driving to Colorado Springs !

Experiencia negativa: Tried to wait on me while staring into phone. Sold my small nose a size large stud (can't be returned of course). Told me an ornament would thread into a receiver which did not receive it. Attitude.

Experiencia fantástica: Mirah’s tattoos are fire! Me and my wife both go here, I highly recommend this local tattoo spot to anyone looking for Ink.

Experiencia negativa: I was pretty excited to find somewhere to take me since I was turned down by two other places. The piercer was friendly and professional, but I think my nostril was pierced too shallow. I noticed after about a week it was really shallow on the inside compared to my other nostril piercing and my jewelry was no longer as high up on the outside. It was definitely rejecting, it stayed inflamed and infected and I finally took it out. You get what you pay for I suppose.

Experiencia fantástica: Jason and his wife are super nice. They were really busy and still made sure everyone was taken care of. Jason did my piercing and talked me through everything. It was quick and painless and I’ll definitely be back for tattoos!

Experiencia negativa: Had a portrait done there they did a horrible job and wouldn't fix it. The place looked dirty when I came back and the staff was unprofessional . When I walked in the owner greeted me from the couch he was laying down talking to us , not a very good impression.

Experiencia fantástica: I have gone in about a million times and every freaking time I walk out more pleased and happy. From the customer service to the outcome... everyone here is fantastic! Love love love them!

Experiencia fantástica: I decided to go here to get my snake bites done after I called last week talked with a lady on the phone she was super nice and answered a couple of questions I'd had went in today to get the piercings done I liked the shop the two working there I'm horrible with names so I don't remember the names they were very nice and helpful I I I had to get a little help getting my id to scan had a quick conversation with both the employee before going back when I went back to get the piercing he did a really good job lining them up when he had me check to make sure I liked the placement I did but explained I'm legally bald and asked if my mom could take a look to make sure they looked good at a distance he was cool with it I've had other places get kinda rude that I'll have someone else check then he did the piercings it was super fast and easy I'm really happy with how they look

Experiencia fantástica: Really nice shop. Art work displayed by video which is rad. Artists are super nice. 10 dollar piercings rock.

Experiencia fantástica: Amazing place, awesome prices for piercings, amazing staff and really helpful when I had to get my industrial piercing redone after I got it somewhere else, just amazing never had a bad experience with every visit

Experiencia positiva: I've gotten 3 piercings here and all of them have been great:)

Experiencia fantástica: They were so kind and they will talk to you if you don’t like the placement of it but I got a belly button and nose piercing and this is the only place i’ve gone too that has never made me doubt them. Go to this place and I recommend it so much!

Experiencia fantástica: Just got this Beauty done today♡ I have always gone to New Element for all my piercings and tattoos. The service is Top Notch! Jason and his wife are always so helpful and genuinely care about the service they provide. Definitely recommend!

Experiencia fantástica: Glen was awesome for my nipple piercings. Professional, personable & my piercings look great!! Will be back for more!

Experiencia negativa: I have had a lot of piercings but this was by far my worst experience. I have a coworker who recommended me to go here because she got her septum there and she had a great experience and it came out perfect. I also got my septum and nostril pierced when I came here but it was a disaster to me and I wish I would have just spent more money somewhere else. My piercer didn’t introduce himself, didn’t open the needle in front of me so I don’t know if it was sterile. I don’t recall if he had gloves on but when I called back to see if I could have the owner check, it was actually the person who pierced me and he claimed he did wear gloves and use a new needle. He didn’t mark my nose for the septum and didn’t prepare me AT ALL before the piercing. I saw the needle coming toward my face and was surprised since I was expecting the clamp I was told they used there. Rather than continuing the conversation, he just pierced me. It was so shocking that I lost my breath and then he pierced me again without warning. He handed me a tissue for all the blood, handed me the aftercare paper and told me they do have the clamp but he doesn’t use it, then ushered me out of the room advising to call if I had any questions. I felt like it was rude and unprofessional and my septum ended up crooked. I’m honestly confused by how I could have had such a poor experience when my coworker and others on these reviews have had such great experiences.

Experiencia fantástica: i got my lip pierced there on my birthday, Glen did it. He’s so funny and patient and i’ll definitely be coming back to get the rest of my piercings from him

Experiencia negativa: i went in on 1/7/23 to get my snake eyes done, as i went in a few months prior and got my other tongue piercing with no complications, or complaints. but yesterday when i went in, i went and sat on the table/bed, jason whom was my piercer both times asked me to rise out my mouth and do all the step and i did. the first thing i noticed was he didn’t use a clamp, then he didn’t let me look at the dots he place and just went for it. after i left i was going home and i passed out completely, and my piercing was crooked, and didn’t even look right. i ended up having to take it out bc it was way to painful, and dangerous to keep in. as you can see in the picture it’s not just the way my tongue looks it was messed up badly.